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Jeff Castle Location
Mississauga, ON, CA
Jeff Castle Work
Associate Vice President - Contact Centre Operations @ (October 2025 - Present)
Associate Vice President - Contact Centre Operations and Performance Optimization @ (May 2024 - February 2026)
Associate Vice President - Performance Consulting Group Insurance @ (August 2019 - October 2025)
Associate Vice President Performance Optimization and Consulting - Group @ (July 2021 - May 2024)
Director – Performance Consulting - The Cooperators Group @ (October 1997 - February 2020)
CADRI Board of Directors @ (February 2021 - Present)
Associate Portfolio Manager @ (October 2010 - February 2019)
Jeff Castle Education
McMaster University
PSYCHOLOGY
Arizona State University
Customer Service Management
Jeff Castle Skills
Analytical Skills
Analytics
Brokers
Business Analytics
Business Development
Business Relationship Management
Business Strategy
Career Management
Casualty
Casualty Insurance
Claim
Claims Management
Coaching
Coaching & Mentoring
Consulting
Corporate Insurance
Customer Service
Customer Service Management
Data Analysis
Disability Awareness Training
Diversity & Inclusion
Diversity Recruitment
Financial Services
General Insurance
Insurance
Leadership Communication
Leadership Development
Liability
Management
MicroStrategy Reporting
New Business Development
Organizational Leadership
Portfolio Management
Presentations
Professional Communication
Property & Casualty Insurance
Sales
Sales Planning
Sales Processes
Sales Strategy
Self-Management
Strategic Data Analysis
Strategic Planning
Team Management
Unconscious Bias Awareness Training
Underwriting
Workforce Analytics
Workforce Planning
Working with Brokers
Property And Casualty Insurance
Jeff Castle Summary
Jeff Castle, based in Mississauga, ON, CA, is currently a Associate Vice President - Contact Centre Operations at Co-operators. Jeff Castle brings experience from previous roles at Co-operators. Jeff Castle holds a PSYCHOLOGY @ McMaster University. With a robust skill set that includes Analytical Skills, Analytics, Brokers, Business Analytics, Business Development and more. Jeff Castle has 3 emails on RocketReach.
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