Senior Consultant - L and D and CX and CRM and Operations @ Daksada
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Jeevan Menon Location
Dubai, AE
Jeevan Menon Work
2024 -
now Senior Consultant - L and D and CX and CRM and Operations @
2023 -
2024 CX and CRM Manager- Learning and Development, Training and Quality Assurance @
2021 -
2022 Lead Training Officer - Leadership, Operations, Service Excellence and Hospitality @
2020 -
2021 Market Research Analyst @
2005 -
2020 Customer Experience Manager and Purser @
2010 -
2016 Partnerships, Events and Loyalty Program Specialist @
2007 -
2010 Training Officer - Service Delivery and Hospitality Excellence @
2003 -
2005 Personal Banking Advisor @
2002 -
2003 Executive Events Specialist @
2001 -
2002 Guest Relations Executive and VIP Butler @
Jeevan Menon Education
University of Maryland Baltimore County
International Critical Incident Stress Foundation (CISM: Group Crisis Intervention)
2010
-
2010
Swiss Hotel Management School
Post graduate (Hospitality Administration/Management)
2001
-
2002
Karunya Institute of Technology and Sciences
Bachelor of Engineering (B.E.) (Electrical, Electronics and Communications Engineering)
1996
-
2000
GEMS Education- Modern High School
Indian School Certificate (ISC), Indian Certificate for Secondary Education (ICSE) (Science)
1986
-
1996
Jeevan Menon Skills
Change Management
Business Development
Product Development
Project Management
Performance Management
Operations Management
Employee Benefits Design
Project Planning
Training & Development
Airlines
Team Management
Market Research
Event Management
Customer Experience
Analytical Skills
Data Analysis
Aviation
Event Planning
Nonprofit Organizations
Customer Relationship Management (CRM)
Jeevan Menon Summary
Jeevan Menon, based in Dubai, AE, is currently a Senior Consultant - L and D and CX and CRM and Operations at Daksada. Jeevan Menon brings experience from previous roles at DAMAC Group, Emirates Flight Catering, SISA Marketing and Emirates Airline. Jeevan Menon holds a 2010 - 2010 International Critical Incident Stress Foundation in CISM: Group Crisis Intervention @ University of Maryland Baltimore County. With a robust skill set that includes Change Management, Business Development, Product Development, Project Management, Performance Management and more. Jeevan Menon has 2 emails on RocketReach.
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