Jeevan Bista Email
Customer Service Support Manager @ NETTV
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Jeevan Bista Location
- Kathmandu, NP
Jeevan Bista Work
- Customer Service Support Manager @ (January 2023 - Present)
- Head of Department @ Head of Department (January 2019 - January 2023)
- Content Management - IPTV @ Content Management - IPTV (January 2018 - January 2019)
- IPTV Support Specialist @ IPTV Support Specialist (January 2016 - January 2018)
Jeevan Bista Education
- Himalaya college of engineering
Bachelor of Engineering - BE (Electrical, Electronics and Communications Engineering)
- New summit college
Jeevan Bista Skills
- Abr streaming
- Business Process Improvement
- Call Center Administration
- Call Management
- Call Monitoring
- Catch up tv
- Collaborative Project Management
- Communication
- Contact Center Management
- Contact Center Optimization
- Content Acquisition
- Cross-Team Coordination
- Cross-functional Collaborations
- Customer Experience
- Customer Experience & Escalation Handling
- Customer Experience Analysis
- Customer Experience Management
- Department Management
- Electronic Program Guide
- Escalations Management
- Firmware
- IPTV
- IT Escalation
- Ingest & Encoding
- Management of multi-disciplinary teams
- Monitoring & Alerting
- Monitoring & Reporting
- Network Support
- Nimble Streamer
- Operations Process Improvement
- Problem Solving
- Proxmox Virtual Environment
- Quality Assurance & Training
- Quality Assurance Testing
- Quality Control
- Server Management
- Server Monitoring
- Session Initiation Protocol (SIP)
- Set Top Box
- Software Quality Assurance
- Software Testing
- Streaming ,Flussonic, Wowza, , FFmpeg
- Streaming Server Setup
- Support Process Optimization
- TEPlay
- Team Management & Operations
- Troubleshooting
- VOD management
Jeevan Bista Summary
- Jeevan Bista, based in Kathmandu, NP, is currently a Customer Service Support Manager at NETTV. Jeevan Bista brings experience from previous roles at Head of Department, Content Management - IPTV and IPTV Support Specialist. Jeevan Bista holds a Bachelor of Engineering - BE in Electrical, Electronics and Communications Engineering @ Himalaya college of engineering. With a robust skill set that includes Abr streaming, Business Process Improvement, Call Center Administration, Call Management, Call Monitoring and more. Jeevan Bista has 1 emails on RocketReach.
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