Team Manager C and Quality Manager Online @ Webhelp
Team Manager B Information and Mediation @ Webhelp
Jean-Marc Verhoeven's Education
Philipse Business School - School for Customer Management
Post-HBO (Multi-Channel Contact Center Management)
2016 - 2017
NIBE-SVV
Solvency II
2013
De Baak
Baak Leiderschap Programma BLP 77
2014 - 2015
NIBE-SVV
WFT Beleggen/DSI Financieel Adviseur
2013
NIBE-SVV
WFT Leven
2013
HBO University
English
1997 - 2002
Sint-Vitus College
1986 - 1992
Jean-Marc Verhoeven's Skills
Coaching
Dutch
Change Management
English
Call Center
Operations Management
Customer Experience
Management
Training
Call Centers
Jean-Marc Verhoeven's Summary
Jean-Marc Verhoeven, based in Almere, FL, NL, is currently a Manager Operations Contact Center Delta Lloyd Leven at Nationale-Nederlanden, bringing experience from previous roles at Delta Lloyd and Swung House BV. Jean-Marc Verhoeven holds a 2016 - 2017 Post-HBO in Multi-Channel Contact Center Management @ Philipse Business School - School for Customer Management. With a robust skill set that includes Coaching, Dutch, Change Management, English, Call Center and more, Jean-Marc Verhoeven contributes valuable insights to the industry. Jean-Marc Verhoeven has 1 email on RocketReach.