Jean-Marc Codsi's Location
Boulogne-Billancourt, FR
Jean-Marc Codsi's Work
- Global Publishing, General Manager Europe @ Wargaming
- Global Publishing, President Europe @ Wargaming
- Head of Global Player Experience @ Wargaming
- VP Global Customer Experience, eBay Europe @ eBay
- Senior Vice president Customer Experience and Customer Services @ Etisalat UAE
- Director Customer Services @ T-Mobile
- EVP Customer Services @ T-Mobile
- Head of Global CS Management team @ Sitel UK & Ireland
- Operations director @ Convergys
Jean-Marc Codsi's Education
- INSEAD
GM (General management)
2003 - 2003 - NEOMA Business School
BA (marketing and Sales)
1985 - 1986 - Santa Clara University
MBA (part) (Marketing, strategy)
1988 - 1988
- Université René Descartes (Paris V)
DUT tech de Commercialisation (Marketing Sales)
1983 - 1985
Jean-Marc Codsi's Skills
- Customer Experience
- Change Management
- Contact Centers
- Sales
- Customer Service
- Telecommunications
- Customer Satisfaction
- CRM
- Customer Retention
- Vendor Management
Jean-Marc Codsi's Summary
Jean-Marc Codsi, based in Boulogne-Billancourt, FR, is currently a Global Publishing, General Manager Europe at Wargaming, bringing experience from previous roles at Wargaming, eBay and Etisalat. Jean-Marc Codsi holds a 2003 - 2003 GM in General management @ INSEAD. With a robust skill set that includes Customer Experience, Change Management, Contact Centers, Sales, Customer Service and more, Jean-Marc Codsi contributes valuable insights to the industry. Jean-Marc Codsi has 6 emails and 2 mobile phone numbers on RocketReach.
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