Jean-Luis Caamaño Email & Phone Number

Co-founder and COO @ Ferrosa, Inc

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Jean-Luis Caamaño Location

Denver, CO, US

Jean-Luis Caamaño Work

Co-founder and COO @ (August 2026 - Present)
Chief Customer Officer @ (June 2022 - August 2026)
Senior Director, Global Customer Experience Operations @ (June 2020 - October 2021)
Director, Professional Services and CS Engineering @ (April 2019 - May 2020)
Director of Professional Services and Customer Success Engineering @ (October 2017 - April 2019)
Manager, Professional Services @ (March 2015 - August 2017)
Manager, Management Consulting - Customer Service Operations @ (January 2012 - January 2015)
Advisor, Client Services and Business Development @ RCCSP Professional Education Alliance (January 2007 - January 2011)
Co-founder and CEO @ Contact Consulting Services (August 2005 - August 2010)
Operations Manager (acquired by AFP Siembra) @ AFP Caribalico (January 2002 - January 2002)
Director of Global Quality Assurance and Training Operations (acquired by Stream Global Services) @ Supra Telecom, Inc. (January 2003 - January 2005)
Financial Analyst, New Horizons Bilingual School @ (January 1997 - January 1997)
Operations Manager (acquired by AFP Siembra) @ AFP Caribalico (January 2002 - January 2003)
Co-founder and Operations Manager, ILTAE (Institute for Languages and Technologies Applied to Education) @ (August 1999 - August 2001)
Financial Analyst, New Horizons Bilingual School @ (January 1997 - January 1999)

Jean-Luis Caamaño Education

University of Wollongong
Master of Business Administration (M.B.A.) (Business Administration)
2001-2002
Universidad APEC
Bachelor in Business Administration (Business Administration)
1996-2000

Jean-Luis Caamaño Skills

Professional Services
International Business Development
Strategic Consulting
Analytics
Management Consulting
Service Delivery
Customer Success
Business Development
Business Process Improvement
P&L Management
Solution Architecture
Change Management
BPO
Account Management
Project Planning
Software as a Service (SaaS)
Operations Management
Start-ups
Project Management
Project Implementation
Executive Coaching
Creative Writing
Leadership
Management
Outsourcing
Customer Service
CRM
Strategy
Call Centers
Sales
Media Management
Contact Center Optimization
Customer Experience Design
Digital Marketing
Screenwriting
Outsourcing Management
Business Process Design
Contact Center Consulting
Instructor-led Training
Learning Management
Industry Advocacy
Customer Service Operations
Technical Writing
Songwriting
Call Flow Design
Workforce Management
Quality Assurance Processes
Contact Center Strategy
Music Management
Yoga
Meditation
Training
Customer Satisfaction
Interviews
Copywriting
Public Relations
Employee Training
Research
Proposal Writing
Social Networking
Public Speaking
Coaching
Entrepreneurship
Team Leadership
Nonprofits
Organizational Development
Software as a Service
Start Ups
P&l Management
International Business
Customer Retention
Enterprise Software
Salesforce.com
Cross Functional Team Leadership
Team Building
Customer Support
Strategic Partnerships
Client Services
Customer Engagement
Spanish
English
Business Operations
Professional Services Delivery
Service Transformation
Enterprise Solution Sales
Global Cross Functional Team Leadership
Enterprise Account Management
Contact Center Operations
Service Operations
Renewals
Post Sales
Business to Business
ERP
XML
Service Sales
Business Strategy
Integration
Ayurveda
Health and Wellness
Nutrition
Microsoft Office

Jean-Luis Caamaño Summary

Jean-Luis Caamaño, based in Denver, CO, US, is currently a Co-founder and COO at Ferrosa AI. Jean-Luis Caamaño brings experience from previous roles at Credo AI, Alation, Appen and Figure Eight. Jean-Luis Caamaño holds a 2001 - 2002 Master of Business Administration (M.B.A.) in Business Administration @ University of Wollongong. With a robust skill set that includes Professional Services, International Business Development, Strategic Consulting, Analytics, Management Consulting and more. Jean-Luis Caamaño has 2 emails and 1 mobile phone numbers on RocketReach.