Jean-François Pérès's Location
Tours, Centre, France
Jean-François Pérès's Work
- Directeur de production @ Sitel UK & Ireland
- Responsable Md.3P @ LaSer Contact
- Manager opérationnel @ LaSer Contact
- Chargé d'activités @ LaSer Contact
- Responsable de production @ LaSer Contact
- Superviseur @ LaSer Contact
Jean-François Pérès's Education
- EDHEC Business School
Master's degree (Manager du développement commercial, Cycle Supérieur de Management)
2016 - 2017 - Université de Poitiers
Licence (mathématiques)
1995 - 1999
Jean-François Pérès's Skills
- Call Center
- Workforce Management
- Contact Centers
- Customer Experience
- Outsourcing
- Team Management
- Telecommunications
- CRM
- Management
- Change Management
Jean-François Pérès's Summary
Jean-François Pérès, based in Tours, Centre, France, is currently a Directeur WFM at Armatis, bringing experience from previous roles at Armatis, Sitel and LaSer Contact. Jean-François Pérès holds a 2016 - 2017 Master's degree in Manager du développement commercial, Cycle Supérieur de Management @ EDHEC Business School. With a robust skill set that includes Call Center, Workforce Management, Contact Centers, Customer Experience, Outsourcing and more, Jean-François Pérès contributes valuable insights to the industry. Jean-François Pérès has 2 emails on RocketReach.
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