Jean Faille Email
Customer Care Manager @ Mondo Payments
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Jean Faille Location
- Montreal, QC, CA
Jean Faille Work
- Customer Care Manager @ (April 2026 - Present)
- Onboarding and Technical Support Lead @ (October 2024 - Present)
- Senior Manager Canadian Certification Project Specialist Canadian Integrated Solutions @ (April 2023 - October 2024)
- Senior Manager Canadian Integrated Solutions (CIS) Administration. @ (January 2022 - October 2023)
- Senior Manager and Canadian Dealer Program Manager @ (September 2014 - May 2022)
- Public Sector Specialist and Project Coordinator @ (January 2008 - September 2014)
- Retention Specialist @ (January 2007 - January 2008)
- Account Manager Mid market SME Group @ (January 2003 - January 2008)
- National Account Manager - Videogames division @ Videoglobe (January 2001 - January 2003)
- Account Relationship Manager @ (May 1993 - January 2001)
- Dealer Technical Support Specialist @ (June 1992 - September 1993)
Jean Faille Education
- LinkedIn
Technical Product Management
Jean Faille Skills
- Presentations
- Large Deals
- Free Thinking
- Product Support
- Relationship Building
- Negotiation
- Operational Activities
- Sales Leadership
- Internal Communications
- Communication Training
- Credit Card Transaction Processing
- Platform as a Service (PAAS)
- Customer Interaction
- Client Relations
- Training
- Administrative Processes
- Product Knowledge
- Problem Solving
- Customer Requirements
- Customer-Focused Service
- Customer Satisfaction (CSAT)
- Knowledge Sharing
- Software as a Service (SaaS)
- Computer Science
- Oral Communication
- Account Executives
- Customer Service
- Project Planning
- Multiple Project Coordination
- Business Analytics
- Analytical Skills
- Project Coordination
- Direct Sales
- Interpersonal Skills
- Business Development
- Time Management
- Program Management
- Leadership
- Business Relationship Management
- Payment Systems
- Organization Skills
- Project Management
- Product Development
- Payment Card Processing
- Payment Industry
- Payment Solutions
- Payment Services
- Payment Card Industry Data Security Standard (PCI DSS)
- Payments
- Quality Certification
- Product Certification
- Account Management
- Management
- Sales
- Business Analysis
- Sales Management
- Customer Relationship Management (CRM)
Jean Faille Summary
- Jean Faille, based in Montreal, QC, CA, is currently a Customer Care Manager at Mondo Payments. Jean Faille brings experience from previous roles at AzimutPOS and Global Payments Inc.. Jean Faille holds a Technical Product Management @ LinkedIn. With a robust skill set that includes Presentations, Large Deals, Free Thinking, Product Support, Relationship Building and more. Jean Faille has 2 emails on RocketReach.
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