J.d. Allen Email & Phone Number
Help Desk Specialist Lead @ Wyatt, Tarrant and Combs, LLP
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J.d. Allen Location
- Winchester, KY, US
J.d. Allen Work
- 2009 -now Help Desk Specialist Lead @
- 2003 -2009 Leader and Supervisor and Manager @
- 1998 -2003 Technical Support @ MCI/Worldcom
J.d. Allen Education
- University of Kentucky
B.S. (Telecommunications)
1998-2003 - George Rogers Clark HS 1996-1998
J.d. Allen Skills
- Active Directory
- Help Desk Support
- Network Administration
- Networking
- Service Desk
- Leadership
- Troubleshooting
- Issue Identification
- Call Center
- System Deployment
- Team Building
- Microsoft Word
- Team Oriented
- Team Management
- Customer Support
- Computer Hardware
- Outlook
- Remaining calm in a crisis
- ITIL
- Windows 7
- Remote Desktop
- Incident Management
- Hardware
- Microsoft Office
- Microsoft Exchange
- BMC Remedy
- Windows
- Citrix
- Process Optimization
- Management
- Iso 9000
- Quality Control
- Virus Removal
- Information Technology
- Process Improvement
- Windows XP
- IT Operations
- IT Management
- Project Management
- SQL
- Disaster Recovery
- Laptops
- System Administration
- Technical Support
- Customer Service
- Critical Listening
- Call Centers
- Software Documentation
- Public Speaking
- Cisco Technologies
- IT Service Management
J.d. Allen Summary
- J.d. Allen, based in Winchester, KY, US, is currently a Help Desk Specialist Lead at Wyatt, Tarrant & Combs, LLP. J.d. Allen brings experience from previous roles at EDS, an HP Company and MCI/Worldcom. J.d. Allen holds a 1998 - 2003 B.S. in Telecommunications @ University of Kentucky. With a robust skill set that includes Active Directory, Help Desk Support, Network Administration, Networking, Service Desk and more. J.d. Allen has 2 emails and 2 mobile phone numbers on RocketReach.
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