Jb Booth Email & Phone Number
Director of Research and Agent Experience @ ServiceTitan
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Jb Booth Location
- Portland, OR, US
Jb Booth Work
- 2025 -now Director of Research and Agent Experience @
- 2022 -2025 Director User Experience Research @
- 2020 -2022 Director, CX and UX - E-Commerce Digital Transformation @
- 2019 -2020 Staff UXR : Money @
- 2018 -2019 UX Research Lead, Financial Solutions @
- 2017 -2018 Senior User Experience Researcher - Shopify Financial Solutions @
- 2015 -2017 Director UX @
- 2014 -2015 E-Commerce - UX Manager @
- 2012 -2014 UX Researcher and Human Factors Engineer @
- 2010 -2012 User Experience Manager @
- 2009 -2010 Sr. User Experience Analyst @
- 2001 -2009 Adjunct Instructor - User Experience and Web Analytics @
- 2006 -2009 Freelance UX Research @ UX Success
- 2005 -2006 User Research Strategist and Human Factors Engineer @
- 2003 -2005 Director of User Experience and Strategy @
- 2001 -2003 Senior User Experience Analyst @ WebCriteria
- 2000 -2001 Manager - User Experience @
- 1998 -1999 Interaction Designer @
- 1993 -1998 Director Lighting and Sound Design - Production Manager - Professor of Theatre @
- 1991 -1993 Design and Production - Faculty @ Interlochen Arts Academy
Jb Booth Education
- University of Tennessee, Knoxville
MFA (Theatre)
1988-1991 - University of North Carolina at Asheville
BA (Student Theatre)
1984-1987 - University of North Carolina Asheville
BA (Theatre, Classics)
1984-1987 - Warren Wilson College
(Theatre)
1981-1983 - MOHS
(Debate Club. Theatre Club.)
1978-1981 - MOHS 1978-1981
Jb Booth Skills
- Team Leadership
- UX Research
- Prototyping
- Business Case Development
- Leadership
- Pendo Product Cloud
- Design Programs
- User Adoption
- Design Leadership
- Strategic Thinking
- Leadership in High Impact Team Building
- Expertise in Inclusive and Accessible Design
- Data Driven Decisiion Making
- Stakeholder Collaboration and Communication
- Benchmarking
- Design Research
- Artificial Intelligence (AI)
- UX Metrics
- CSPO
- Product Analytics
- Remote Usability
- Ethnography
- Contextual Interviews
- Contextual Inquiry
- Interpersonal Skills
- Communication
- Business Insights
- Software as a Service (SaaS)
- Qualitative Research
- Global Cross-Functional Team Leadership
- Influence At All Levels
- FinTech
- E-Commerce
- Consumer Behavior
- User Experience
- Agile Project Management
- Information Architecture
- User-centered Design
- Usability Testing
- User Interface Design
- Interaction Design
- Usability
- User Experience Design
- User Research
- Agile Methodologies
- Web Analytics
- Strategy
- Mobile Design
- SaaS
- Management
- Strategic Roadmaps
- Customer Experience Analysis
- Cross-functional Team Leadership
- Project Management
- Product Road Mapping
- Experience Design
- User Experience (UX)
Jb Booth Summary
- Jb Booth, based in Portland, OR, US, is currently a Director of Research and Agent Experience at ServiceTitan. Jb Booth brings experience from previous roles at ServiceTitan, Columbia Sportswear Company and Shopify. Jb Booth holds a 1988 - 1991 MFA in Theatre @ University of Tennessee, Knoxville. With a robust skill set that includes Team Leadership, UX Research, Prototyping, Business Case Development, Leadership and more. Jb Booth has 2 emails and 2 mobile phone numbers on RocketReach.
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