Jayna Khoo Email
Chief Operations Officer @ Malaysian Life Reinsurance Group Berhad
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Jayna Khoo Location
- Petaling Jaya, MY
Jayna Khoo Work
- 2025 -now Chief Operations Officer @
- 2017 -2025 HEAD, HONG KONG CLAIMS STRATEGY @
- 2014 -2017 Head of Department KPO-DMS @
- 2012 -2014 Senior Global Process Architect @ ServiceSource
- 2006 -2012 Service Delivery Excellence @
- 2004 -2006 Corporate Computing Officer @
- 2001 -2002 Associate Account Manager @ Xpedite Inc Ptd Ltd
Jayna Khoo Education
- Asia Pacific University College of Technology and Innovation
BSC Hon(S) Degree in Computing ( Computing)
2000-2001 - Kolej KDU
Higher Diploma in Computing
1998-2000 - Convent Dato Kramat
Jayna Khoo Skills
- Service Delivery
- Sla
- Quality Management
- Problem Management
- Customer Satisfaction
- Team Building
- Internal Audit
- Auditing
- Operational Excellence
- ISO
- ITIL
- IT Service Management
- Service Management
- Incident Management
- Business Analysis
- Management
- Integration
- PMO
- Six Sigma
- Strategy
- Business Process Improvement
- Change Management
- Business Process
- Vendor Management
- Analytical Skill
- Software Development
- Project Management
- Support
- Analysis
- Customer Service
- Research
- Microsoft Office
- Sales
- Operational Support
- Service Level Agreements Sla
- Marketing
- Service Level Agreements
Jayna Khoo Summary
- Jayna Khoo, based in Petaling Jaya, MY, is currently a Chief Operations Officer at Malaysian Life Reinsurance Group Berhad. Jayna Khoo brings experience from previous roles at AIA, AIG, ServiceSource and Hewlett Packard Enterprise. Jayna Khoo holds a 2000 - 2001 BSC Hon(S) Degree in Computing in Computing @ Asia Pacific University College of Technology and Innovation. With a robust skill set that includes Service Delivery, Sla, Quality Management, Problem Management, Customer Satisfaction and more. Jayna Khoo has 2 emails on RocketReach.
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