Jayjay C. Email & Phone Number

Head of Fraud Management and Business Continuity Planner @ PDAX

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Jayjay C. Location

Valenzuela, NCR, PH

Jayjay C. Work

Head of Fraud Management and Business Continuity Planner @ (August 2025 - Present)
Head of Customer Success @ (April 2024 - August 2025)
Customer Service Manager @ (October 2022 - April 2024)
Customer Service Team Lead @ (April 2021 - October 2022)
Customer Success Lead @ (April 2021 - October 2022)
Customer Service Specialist @ (July 2020 - April 2021)
Customer Success Associate @ (July 2020 - April 2021)
Senior Business Development Associate @ (August 2019 - July 2020)
Senior Business Specialist @ (January 2019 - August 2019)
HR Events and Benefits @ (July 2018 - January 2019)
Marketing and Communications Specialist @ (December 2017 - July 2018)
Quality Assurance Specialist @ (October 2015 - December 2017)
Recruitment Management Consultant @ (October 2015 - September 2016)
Personal Assistant @ (April 2009 - April 2009)
Public Relations Intern @ Senate of the Philippines (March 2009 - April 2009)

Jayjay C. Education

(Media Studies, Communication, Communications)
2009-2010
Southville International School Affiliated with Foreign Universities
(Media Studies, Communication, Communications)
2007-2009

Jayjay C. Skills

AVEVA PDMS
Adobe Photoshop
Advertising
Bank Fraud Prevention
Budgeting
Business Communications
Business Development
Career Development Coaching
Challenging Environment
Client Fulfillment
Client Services
Coaching & Mentoring
Compliance Operations
Corporate Fraud Investigations
Cross-functional Collaborations
Cryptocurrency
Customer Escalation Management
Customer Experience
Customer Follow-Up
Customer Insight
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Customer Support
Cybersecurity
Data Analysis
Data-driven Decision Making
De-escalation
Digital Photography
Digital Video
Discord
Escalation Resolution
Finance
Financial Risk Management
Fraud Claims
Fraud Detection
Fraud Investigations
Goal Setting
Government Compliance
Graphic Design
High Potential Identification
Human Capital Management
Human Resources
Human Resources Information Systems (HRIS)
Internal & External Investigations
Jira Align
Key Performance Indicators
Leadership
Learning
Management
Marketing
Marketing Strategy
Mentoring
Microsoft Applications
Microsoft Office
Microsoft PowerPoint
Objectives and Key Results (OKRs)
Online Support
Operational Efficiency
Operations Management
Performance Improvement
Performance Management
Performance Reviews
Planning Budgeting & Forecasting
Presentation Development
Process Optimization (Manufacturing)
Project Implementation
Project Management
Quality Assurance
Recruiting
Recruitment Advertising
Recruitment Tools
Relationship Building
Reporting & Analysis
Research
Risk Assessment
SAP Implementation
Sales
Service Improvement
Social Media
Social Media Marketing
Strategic Program Planning Process
Stress Management
Talent Management
Team Building
Thought Leadership
Threat Modeling
Training Program Development
Vendor Coordination

Jayjay C. Summary

Jayjay C., based in Valenzuela, NCR, PH, is currently a Head of Fraud Management and Business Continuity Planner at PDAX. Jayjay C. brings experience from previous roles at PDAX. Jayjay C. holds a 2009 - 2010 . With a robust skill set that includes AVEVA PDMS, Adobe Photoshop, Advertising, Bank Fraud Prevention, Budgeting and more. Jayjay C. has 1 mobile phone numbers on RocketReach.

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