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Jaydeep S Location
Bengaluru, KA, IN
Jaydeep S Work
Associate Vice President @ (September 2023 - Present)
Sr. Manager @ (October 2019 - September 2023)
Head - Pre Sales @ (February 2016 - May 2017)
Head - Customer Support and Services @ Innoviti Payment Solutions Pvt Ltd (October 2014 - February 2016)
Manager - Business Development and Operations @ (August 2012 - June 2013)
Manager Operations @ (January 2011 - August 2012)
Operations Manager @ Mphasis An HP Company (June 2009 - December 2010)
Team Lead Customer Service - Telemedia @ (March 2005 - June 2009)
Jaydeep S Skills
BPO
Business Decision Making
Business Development
CRM
Call Center
Call Centers
Change Management
Contact Center Management
Contact Center Operations
Contact Center Strategy
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Employee Engagement
Employee Relations
Human Resources
Leadership
MIS
Management
Operational Excellence
Operations Management
Outsourcing
P&L Forecasting
P&L Management
Performance Management
Process Excellence
Process Improvement
Quality Management
Recruiting
Resource Management
Service Delivery
Situational Leadership
Sla
Sourcing
Start-ups
Strategic Leadership
Strategic Planning
Talent Acquisition
Talent Management
Team Building
Team Leadership
Team Management
Telecommunications
Thought Leadership
Training
Value Stream Mapping
Vendor Management
Workforce Management
Jaydeep S Summary
Jaydeep S, based in Bengaluru, KA, IN, is currently a Associate Vice President at Vindhya e-Infomedia Pvt.Ltd. Jaydeep S brings experience from previous roles at Vindhya e-Infomedia Pvt.Ltd, Medi Assist, Innoviti Payment Solutions Pvt Ltd and Hinduja Global Solutions Inc.,. With a robust skill set that includes BPO, Business Decision Making, Business Development, CRM, Call Center and more.
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