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Jayaraj R Location
Kochi, KL, IN
Jayaraj R Work
2023 -now Assistant Vice President and Business Head – Jio Fiber @
2015 -2023 GM and Head – Customer Service Delivery @
2009 -2015 GM and DGM and MBU Head – CX and Regulatory @
2008 -2009 Service Head - B2B, Karnataka State @
2007 -2008 Head – Billing and Collection Operations - Karnataka State @
2005 -2007 Zonal Service Head - North Karnataka @
2004 -2005 Branch Operations Manager @
1996 -2004 Asst. Manager - Credit and Collections @
Jayaraj R Education
Tata Management Training Center
Annamalai University
Master of Business Administration (M.B.A.) (Marketing)
Mahatma Gandhi University, Kerala
Bachelor of Commerce (BCom) (Accounting and Business/Management)
Jayaraj R Skills
Customer Service
GSM
Team Management
Telecommunications
Channel Management
Vendor Management
People Management
MIS
Customer Relations
Service Delivery
Operations Management
Product Management
Planning
Business Analysis
Operation
Service Operations
Management
Channel Partners
Strategy
Customer Retention
Forecasting
Leadership
Key Account Management
Customer Lifecycle Management
PowerPoint
Microsoft Excel
Risk Management
Financial Analysis
Microsoft Office
Project Management
Business Strategy
Customer Relationship Management Crm
Jayaraj R Summary
Jayaraj R, based in Kochi, KL, IN, is currently a Assistant Vice President and Business Head – Jio Fiber at Jio. Jayaraj R brings experience from previous roles at Jio, Tata Teleservices Ltd and Bharti Airtel Limited. Jayaraj R holds a Tata Management Training Center. With a robust skill set that includes Customer Service, GSM, Team Management, Telecommunications, Channel Management and more. Jayaraj R has 1 emails and 4 mobile phone numbers on RocketReach.
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