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Jay Wells Location
Raleigh, NC, US
Jay Wells Work
Regional Vice President Customer Success @ (January 2025 - Present)
Regional Vice President Technical Account Management @ (June 2022 - December 2024)
Director, Customer Success @ (June 2019 - June 2022)
VP, Services Development @ (January 2017 - January 2018)
VP Customer Success Management @ (January 2012 - January 2017)
Vice President Network Operations @ MINDSHIFT TECHNOLOGIES, INC. (January 2010 - January 2012)
Regional Director of Operations @ MINDSHIFT TECHNOLOGIES, INC. (January 2008 - January 2010)
Regional Operations Manager @ MINDSHIFT TECHNOLOGIES, INC. (January 2007 - January 2008)
Product Manager @ MINDSHIFT TECHNOLOGIES, INC. (January 2005 - January 2007)
Director, Business Development @ Exent Technologies, Inc. (January 2004 - January 2005)
Corporate Development Specialist @ Harvey Nash Group, PLC (January 2003 - January 2003)
Global Account Manager @ (January 2001 - January 2002)
Field Account Manager @ (January 2000 - January 2001)
Inside Account Manager, Internet Sales Division @ (January 1999 - January 2000)
Senior Representative, Documentation Sales @ (January 1998 - January 1999)
Assistant Event Coordinator - 1997 AAU Junior Olympic Games @ Charlotte Regional Sports Commission (January 1996 - January 1997)
Jay Wells Education
UNC Kenan-Flagler Business School
MBA
The University of North Carolina at Chapel Hill
Bachelor of Arts (BA) (Economics)
University of North Carolina, Chapel Hill, NC
Master of Business Administration
University of North Carolina, Chapel Hill, NC
Bachelor of Arts (Economics)
Jay Wells Skills
Managed Services
Leadership
Customer Success Management
Cloud Computing
Product Management
Strategy
Information Technology
CRM
Disaster Recovery
Virtualization
Program Management
Data Center
Business Development
VoIP
Integration
Voice over IP (VoIP)
Customer Relationship Management (CRM)
Mobile Devices
Process Improvement
Security
Business Process Improvement
Account Management
Enterprise Software
SaaS
Cisco Technologies
Software as a Service (SaaS)
Management
Cross-functional Team Leadership
Strategic Partnerships
Marketing
Professional Services
Business Requirements
Functional Requirements
Technical Requirements
Nonprofit Organizations
Team Building
Cross Functional Team Building
Account Marketing
Account Relations
Account Revitalization
Accounting
Business Administration
Change Management
Coaching & Mentoring
Communication
Computer Network Operations
Customer Advocacy
Customer Experience
Customer Lifecycle Management
Customer Satisfaction
Customer Success
Data Centers
Economics Education
Employee Training
IT Outsourcing
Key Account Relationship Building
Long-term Customer Relationships
Management Development
Marketing Operations
Mobile Services
New Hire Programs
New Service Development
Operational Improvement
Operations Directors
Operations Improvement
Organizational Change Agent
Redeployment
Reducing Operating Costs
Service Development
Service Launches
Stressful Situations
Territory Account Management
Jay Wells Summary
Jay Wells, based in Raleigh, NC, US, is currently a Regional Vice President Customer Success at Tanium. Jay Wells brings experience from previous roles at Tanium and Ricoh USA, Inc.. Jay Wells holds a MBA @ UNC Kenan-Flagler Business School. With a robust skill set that includes Managed Services, Leadership, Customer Success Management, Cloud Computing, Product Management and more. Jay Wells has 6 emails and 2 mobile phone numbers on RocketReach.
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