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Jay Snelson Location
Kansas City, MO, US
Jay Snelson Work
Help Desk Specialist @ (October 2026 - Present)
Technical Support Engineer @ (February 2025 - August 2026)
Client Services Onsite Support Technician – Level II @ DMI (Digital Management, LLC) (October 2023 - January 2025)
Technical Support Specialist @ (December 2022 - July 2023)
Desktop Technician @ (June 2022 - July 2023)
Desktop Support Specialist @ (June 2022 - December 2022)
Desktop Support Specialist @ (January 2020 - April 2022)
Deployment Technician @ (June 2018 - April 2022)
Technical Support Services @ (June 2018 - January 2020)
Help Desk Specialist @ (February 2018 - June 2018)
Certified Technician @ (November 2014 - October 2017)
Customer Service @ Macfarlane group (February 2009 - June 2014)
Jay Snelson Education
Centriq Training
IT Admin (Information Technology)
2014-2014
Johnson County Community College
General
2012-2012
Centriq
Jay Snelson Skills
Information Technology Infrastructure
VMware
Software Packaging
Office 365 Administration
Microsoft Azure
Microsoft Intune
Azure Active Directory
Jamf
Conditional Access
Microsoft 365
Powershell
Help Desk Support
Hardware
Mac
Computer Networking
Microsoft Endpoint Configuration Manager
Microsoft Products
Customer Service
Troubleshooting
CompTIA A Certification
Project Management
Process Improvement
DHCP
DNS
VPN
Active Directory
Microsoft Office
Microsoft Excel
Windows 7
Microsoft Word
Windows
Computer Hardware
Windows Server
Team Leadership
Team Building
System Administration
Networking
Routing and Remote Access Service
IPSec
CompTIA A+
Citrix
Amazon Web Services (AWS)
SAP Products
ServiceNow
Windows 10
Office 365
Laptops
System Center Configuration Manager (SCCM)
Access Management
Active Listening
Analytical Skills
Asset Management
Attention to Detail
Build Strong Relationships
Coaching
Computer Science
Creative Problem Solving
English
Enterprise Software
IT Documentation
IT Escalation
ITIL
Knowledge Sharing
M365
Managed Services
Manners
Messaging
Operating Systems
Oral Communication
Password Resets
Peripherals
Presentations
Problem Solving
Procedural Documentation
Public Trust
Remote Control
Research Skills
Resets
Resolving Issues
Service Catalog
Service Levels
Service-Level Agreements (SLA)
Shipping
Single Sign-On (SSO)
Software Lifecycle
Software Lifecycle Management
Software Troubleshooting
Storage Systems
Subject Matter Experts
Technical Ability
Technical Understanding
Telecommunications
Telephone Support
Tier 2 Help Desk Support
Training
User Management
Vendor Relations
WiFi
Windows 11
Written Communication
Jay Snelson Summary
Jay Snelson, based in Kansas City, MO, US, is currently a Help Desk Specialist at Akkodis. Jay Snelson brings experience from previous roles at Summit Advisors IT, DMI (Digital Management, LLC) and Armstrong Teasdale. Jay Snelson holds a 2014 - 2014 IT Admin in Information Technology @ Centriq Training. With a robust skill set that includes Information Technology Infrastructure, VMware, Software Packaging, Office 365 Administration, Microsoft Azure and more. Jay Snelson has 1 emails and 2 mobile phone numbers on RocketReach.
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