Jay Schumacher Email & Phone Number
Director, Member Experience @ MedOne Pharmacy Benefit Solutions
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Jay Schumacher Location
- Concord, NH, US
Jay Schumacher Work
- Director, Member Experience @ (January 2025 - Present)
- Sr. Consultant, Process Improvements @ (September 2021 - November 2024)
- Director, Quality and Risk Controls @ (October 2015 - August 2021)
- Manager, Client Solutions @ (November 2010 - October 2015)
- Supervisor, Customer Care and Sales @ (December 2007 - October 2010)
- Call Center SMS Manager @ Callogix (BPO for BCBS of MA) (January 2001 - January 2007)
Jay Schumacher Education
- University of Maine at Presque Isle
Bachelor of Business Administration - BBA
Jay Schumacher Skills
- Account Reconciliation
- Aircraft Handling
- Analytic Problem Solving
- Analytical Skills
- Auditing
- Best Practice Implementation
- Budgeting
- Business Acumen
- Business Process Improvement
- Call Center
- Call Centers
- Call Routing
- Challenge Conventional Thinking
- Coaching
- Coaching & Mentoring
- Communication
- Conflict Resolution
- Continuous Improvement
- Continuous Improvement Facilitation
- Continuous Process Improvement
- Cost Estimation
- Cost-Benefit Analysis
- Creative Problem Solving
- Cross-Functional Coordination
- Customer Experience
- Customer Retention
- Customer Service
- DMAIC
- Data Visualization
- Expense Allocation
- Financial Regulation
- Fiscal Analysis
- Fishbone
- Fraud Prevention
- Health Insurance
- IP PBX
- Influencing Others
- Influential Communicator
- Insurance
- Internal Controls
- Inventory Control
- Journey Mapping
- KPI Implementation
- KPI Reporting
- Kaizen Blitz
- Leadership
- Lean Process Improvement
- Lean Six Sigma
- Life Insurance
- Long Term Care Insurance
- Management
- Metrics
- Military Weapons Handling
- Multi-Location Management
- Mutual Funds
- Net Asset Value (NAV)
- New Business Development
- Operations Management
- Organizational & Writing Skills
- Outsourcing
- People Development
- People Leader
- Performance Management
- Personal Banking
- Presentation Skills
- Problem Solving
- Project Management
- Public Relations
- Public Speaking
- Quality Assurance
- Quality Auditing
- Regulatory Compliance
- Relationship Building
- Relationship-builder with Unsurpassed Interpersonal Skills
- Remote Infrastructure Management
- Risk Mitigation
- Sales
- Sales Management
- Sales Operations
- Salesforce.com
- Shared Services
- Stakeholder Engagement
- Statistical Data Analysis
- Storytelling
- Strategic Planning
- Tableau
- Team Building
- Team Leadership
- Telecommunications
- Time Management
- Variable Life
- Voice of the Customer Analysis
- Waste Reduction
- Workflow Analysis
- Workforce Management
- Written Communication
Jay Schumacher Summary
- Jay Schumacher, based in Concord, NH, US, is currently a Director, Member Experience at MedOne Pharmacy Benefit Solutions. Jay Schumacher brings experience from previous roles at Lincoln Financial and Granite State Communications. Jay Schumacher holds a Bachelor of Business Administration - BBA @ University of Maine at Presque Isle. With a robust skill set that includes Account Reconciliation, Aircraft Handling, Analytic Problem Solving, Analytical Skills, Auditing and more. Jay Schumacher has 3 emails and 1 mobile phone numbers on RocketReach.
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