Jay Rathod Email
Senior Service Transition Owner and Lead @ EBRD
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Jay Rathod Location
- London, GB
Jay Rathod Work
- Senior Service Transition Owner and Lead @ (January 2022 - Present)
- CSI Lead and Service Transition Lead @ (October 2019 - January 2022)
- Senior Performance and Quality Manager @ (May 2016 - July 2019)
- Service Delivery Manager @ (February 2014 - May 2016)
- Governance Manager @ (September 2012 - February 2014)
- Retail Operations Manager @ (November 2007 - September 2012)
- Rating Assurance Consultant @ (March 2006 - December 2006)
- Snr Operations Consultant @ (September 2005 - February 2006)
- Billing Operations Manager @ Ise-Net Solutions (January 1999 - September 2005)
- Junior accounts Clerk @ Various IT (January 1992 - January 1999)
Jay Rathod Education
- University of Leicester
Bachelor's degree (Computer Science)
1990-1992
Jay Rathod Skills
- Leadership
- Customer Experience
- IT Strategy
- Tsl Driving the Customer Experience
- Bcs Specialist Certificate in Supplier Management
- Itilr Lifecycle
- Aris Business Process Modeling
- Prince 2 Foundation
- Data Center
- ITIL
- Tsl Leadership Excellence Program 5
- Incident Management
- Telecommunications
- Itil V3 Expert
- Itil V2 Service Level Mgt
- Process Improvement
- In Service Operations
- IT Operations
- Tsl Introduction to Six Sigma
- Sla
- PRINCE2
- Business Process Improvement
- Governance
- Management
- Tsl Finance for None Financial Mangers
- Project Management
- Outsourcing
- Tsl Bespoke Project Management
- Service Level Agreements Sla
- Service Delivery
- CRM
- IT Management
- Project Delivery
- IT Service Management
- Service Level Agreements
- Itil Lifecycle in Service Operations
Jay Rathod Summary
- Jay Rathod, based in London, GB, is currently a Senior Service Transition Owner and Lead at EBRD. Jay Rathod brings experience from previous roles at Direct Line Group, T-Systems and T-Systems International GmbH. Jay Rathod holds a 1990 - 1992 Bachelor's degree in Computer Science @ University of Leicester. With a robust skill set that includes Leadership, Customer Experience, IT Strategy, Tsl Driving the Customer Experience, Bcs Specialist Certificate in Supplier Management and more. Jay Rathod has 2 emails on RocketReach.
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