COO and President @ Pandya Properties (February 2018 - January 2025)
Board Member @ (January 2018 - March 2023)
VP of Customer Success and Account Management @ (January 2021 - January 2022)
Director, US Client Management @ (January 2019 - August 2021)
COO and CHRO @ Prava Dental (July 2008 - November 2018)
Vice President Strategic Partner and Regional Service Director PEO @ (January 2015 - January 2018)
Director Client Relationship Management @ (March 2011 - September 2015)
Senior Client Service Team Leader @ (January 2004 - March 2011)
Executive Compensation Associate @ Clark Consulting (January 2002 - January 2004)
Jay Pandya Education
The University of Texas at Austin
Psychology and Business
SMU Cox School of Business
MBA (Management and Finance)
Southern Methodist University
Master of Business Administration - MBA
Jay Pandya Skills
Financial Performance
Build Strong Relationships
Executive Reporting
Clear Communications
Building Performance
Retention Strategies
Strategic Initiatives
Client Centered
Healthcare Industry
Decision-Making
Team Performance
Operational Excellence
Team Motivation
Post-Sales Support
Data-Driven Insights
Cross-team Collaboration
SMB
Mid-Market
Priority Management
Key Metrics
Job Satisfaction
Strategic Insights
Metric Tracking
Strategic Leadership
Executive-level Communication
Process Redesign
Organizational Psychology
HR Business Partnering
Ticketing Systems
Contact Centers
Labor and Employment Law
Executive Coaching
User Adoption
System Implementations
Labor Relations
Partner Relationship Management
Insurance Industry
Presentations
Customer Advocacy
Workload Prioritization
Presentation Skills
Resource Planning
Critical Thinking
Operations Management
Key Performance Indicators
Team Leadership
Customer Support
Executive Management
Senior Professional in Human Resources (SPHR)
Client Services
Consultative Approach
Software Development Life Cycle (SDLC)
Program Management
Software as a Service (SaaS)
Customer Success
Service Delivery
Outsourcing
Vendor Management
Customer Relationship Management (CRM)
CRM
Account Management
Human Resources
Project Management
Benefits Administration
Performance Management
BPO
Integration
Business Process Improvement
401k
Business Development
Payroll
Strategic Planning
Healthcare
strategy
Change Management
Customer Satisfaction
Product Management
Sales
Talent Acquisition
Agile & Waterfall Methodologies
Microsoft Office
Salesforce.com
Management
Leadership
Team Management
Personnel Management
Negotiation
Contract Negotiation
Customer Service
Cross-functional Team Leadership
Training
Employee Engagement
Talent Management
Relationship Management
Employee Benefits
Process Improvement
Defined Benefit
HR Outsourcing (HRO)
Global Cross-Functional Team Leadership
Real Estate
Hospitality Industry
Jay Pandya Summary
Jay Pandya, based in Austin, TX, US, is currently a Managed Services Delivery Leader at Apps Associates. Jay Pandya brings experience from previous roles at PRIVATE MEDICAL OFFICE, Pandya Properties, MyWay Medical and Payactiv. Jay Pandya holds a Psychology and Business @ The University of Texas at Austin. With a robust skill set that includes Financial Performance, Build Strong Relationships, Executive Reporting, Clear Communications, Building Performance and more. Jay Pandya has 3 emails and 2 mobile phone numbers on RocketReach.
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