Jay Padzensky Email & Phone Number
Customer Support Manager @ SmugMug
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Jay Padzensky Location
- Portland, OR, US
Jay Padzensky Work
- 2024 -now Customer Support Manager @
- 2024 -2024 Senior Manager, Service @
- 2023 -2024 Support Operations Engineer @
- 2021 -2023 Manager, Customer Support @
- 2019 -2021 Manager, Customer Support @
- 2018 -2019 Support Program Manager @
- 2018 -2018 Senior Support Specialist @
- 2015 -2018 Support Specialist @
- 2014 -2015 Extended Day Coordinator | Parkrose Mentoring Project Coordinator @ Immigrant and Refugee Community Organization
- 2013 -2014 Teacher Collaborator and Community Facilitator @
- 2011 -2012 Instructional Specialist @ Looking Glass Youth and Family Services
- 2010 -2011 Data Collector @ Center on Teaching and Learning University of Oregon
- 2009 -2010 1:1 Educational Assistant @ Northwest Regional Educational School District
- 2008 -2009 Residential Counselor I and II @ St. Mary’s Home for Boys
- 2007 -2008 Assistant Language Teacher @ Interac, Co., Ltd
- 2007 -2007 Native English Teacher @ GEOS Language Institute
Jay Padzensky Education
- Quantic School of Business and Technology
Executive MBA
2020-2021 - Portland State University
Masters of Science (Policy, Foundations, and Administration)
2010-2011 - University of Oregon
Bachelors of Science (Psychology; Sociology)
2003-2006
Jay Padzensky Skills
- FinTech
- Incident Management
- Customer Service Management
- Process Creation
- Organization Skills
- Communication
- Cultural Awareness
- CSAT
- Software Troubleshooting
- Customer Experience
- Bug Tracking
- Go-to-Market Strategy
- Voice of the Customer
- Training & Development
- Process Flow Documentation
- Team Leadership
- Technical Support
- Customer Service
- Cross-functional Team Leadership
- Coaching & Mentoring
- People Management
- Cross-functional Collaborations
- Strategic Planning
- Customer Support
- Leadership
- Management
- Project Management
- Writing
- Project Planning
- Process Management
- Administrative Assistance
- Social Media
- Data Entry
- Web Applications
- Nonprofits
- Start-ups
- Software as a Service (SaaS)
- Intercultural Communication
- Teaching
- Community Development
- Remote User Support
- Diversity & Inclusion
Jay Padzensky Summary
- Jay Padzensky, based in Portland, OR, US, is currently a Customer Support Manager at SmugMug. Jay Padzensky brings experience from previous roles at Co-Active Training Institute, EIS Ltd, CoinTracker and Abstract. Jay Padzensky holds a 2020 - 2021 Executive MBA @ Quantic School of Business and Technology. With a robust skill set that includes FinTech, Incident Management, Customer Service Management, Process Creation, Organization Skills and more. Jay Padzensky has 3 emails and 1 mobile phone numbers on RocketReach.
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