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Jay Padzensky Location
Portland, OR, US
Jay Padzensky Work
Customer Support Manager @ (October 2024 - Present)
Senior Manager, Service @ (May 2024 - September 2024)
Support Operations Engineer @ (July 2023 - April 2024)
Manager, Customer Support @ (November 2021 - January 2023)
Manager, Customer Support @ (November 2019 - November 2021)
Support Program Manager @ (May 2018 - November 2019)
Senior Support Specialist @ (February 2018 - May 2018)
Support Specialist @ (July 2015 - January 2018)
Extended Day Coordinator | Parkrose Mentoring Project Coordinator @ Immigrant and Refugee Community Organization (July 2014 - June 2015)
Teacher Collaborator and Community Facilitator @ (January 2013 - February 2014)
Instructional Specialist @ Looking Glass Youth and Family Services (November 2011 - December 2012)
Data Collector @ Center on Teaching and Learning University of Oregon (September 2010 - October 2011)
1:1 Educational Assistant @ Northwest Regional Educational School District (September 2009 - December 2010)
Residential Counselor I and II @ St. Mary’s Home for Boys (May 2008 - September 2009)
Assistant Language Teacher @ Interac, Co., Ltd (October 2007 - April 2008)
Native English Teacher @ GEOS Language Institute (May 2007 - October 2007)
Jay Padzensky Education
Quantic School of Business and Technology
Executive MBA
2020-2021
Portland State University
Masters of Science (Policy, Foundations, and Administration)
2010-2011
University of Oregon
Bachelors of Science (Psychology; Sociology)
2003-2006
Jay Padzensky Skills
FinTech
Incident Management
Customer Service Management
Process Creation
Organization Skills
Communication
Cultural Awareness
CSAT
Software Troubleshooting
Customer Experience
Bug Tracking
Go-to-Market Strategy
Voice of the Customer
Training & Development
Process Flow Documentation
Team Leadership
Technical Support
Customer Service
Cross-functional Team Leadership
Coaching & Mentoring
People Management
Cross-functional Collaborations
Strategic Planning
Customer Support
Leadership
Management
Project Management
Writing
Project Planning
Process Management
Administrative Assistance
Social Media
Data Entry
Web Applications
Nonprofits
Start-ups
Software as a Service (SaaS)
Intercultural Communication
Teaching
Community Development
Remote User Support
Diversity & Inclusion
Jay Padzensky Summary
Jay Padzensky, based in Portland, OR, US, is currently a Customer Support Manager at SmugMug. Jay Padzensky brings experience from previous roles at Co-Active Training Institute, EIS Ltd, CoinTracker and Abstract. Jay Padzensky holds a 2020 - 2021 Executive MBA @ Quantic School of Business and Technology. With a robust skill set that includes FinTech, Incident Management, Customer Service Management, Process Creation, Organization Skills and more. Jay Padzensky has 3 emails and 1 mobile phone numbers on RocketReach.
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