Jay Norman Email
Automotive Operations Manager @ Century Yuasa Batteries
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Jay Norman Location
- Carole Park, QLD, AU
Jay Norman Work
- 2023 -now Automotive Operations Manager @
- 2014 -2023 Australia and New Zealand Call Centre Manager - Automotive @
- 2009 -2014 Australia and New Zealand Customer Service Manager @
- 2009 -2014 Asia Pacific Customer Service Regional Lead @
- 2007 -2008 Regional Customer Service Manager @
- 2006 -2007 Australia and New Zealand Customer Services Manager @ Mokum International Textiles
- 2004 -2006 National Customer Services Manager @
- 2004 -2006 National Customer Services Manager @ New Zealand Dairy Foods
- 2003 -2003 Inbound and Outbound Team Leader @
- 2000 -2003 ISP Helpdesk Team Leader and Retention Project Manager and QA Specialist and Trainer @
Jay Norman Education
- Tauranga Boys Secondary College 1989-1995
Jay Norman Skills
- Customer Engagement
- Performance Management
- SAP
- JD Edwards
- BPCS
- Vantive
- Customer Service
- Customer Relations
- Call Center
- Supply Chain
- ERP
- Process Improvement
- Team Building
- Change Management
- Operations Management
- Team Leadership
- People Management
- Negotiation
- Strategic Planning
- Team Management
- Budgeting
- Business Process Improvement
- Continuous Improvement
- Business Analysis
- Customer Satisfaction
- Quality Assurance
- Business Strategy
- Cross-functional Team Leadership
- Analysis
- Logistics
- Budgets
- Management
- Customer Service Management
- Sales Operations
- Customer Experience
- Supply Chain Management
- Strategic Partnerships
- Call Centers
- Leadership
- Project Planning
- P&L Management
- Telecommunications
- CRM
- Forecasting
- Key Account Management
- Leadership Development
- Sales
- Vendor Management
- Account Management
- Enterprise Resource Planning (ERP)
- Automotive
- Operations
- Microsoft Office
- Supervisory Skills
- Testing
- Cross Functional Team Leadership
- Microsoft Excel
- Coaching
- Problem Solving
- Services
- Enterprise Resource Planning Erp
- Enterprise Resource Planning
Jay Norman Summary
- Jay Norman, based in Carole Park, QLD, AU, is currently a Automotive Operations Manager at Century Yuasa Batteries. Jay Norman brings experience from previous roles at Century Yuasa Batteries, Diversey and Fletcher Building - Dimond. Jay Norman holds a 1989 - 1995 Tauranga Boys Secondary College. With a robust skill set that includes Customer Engagement, Performance Management, SAP, JD Edwards, BPCS and more. Jay Norman has 2 emails on RocketReach.
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