Jay McCroskey Email & Phone Number
ITSM Business Analyst II @ UNFI
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Jay McCroskey Location
- United States
Jay McCroskey Work
- ITSM Business Analyst II @ (April 2026 - Present)
- ServiceNow IT Business Analyst @ (January 2026 - April 2026)
- Service Management Specialist @ (June 2024 - January 2026)
- IT Service Desk Team Lead @ (June 2022 - June 2024)
- IT Service Desk Analyst @ (May 2021 - May 2022)
- NDA @ U.S. Government (January 2013 - January 2016)
- Service Manager @ (February 2011 - March 2013)
- 91B Wheeled Vehicle Mechanic @ (February 2010 - February 2013)
Jay McCroskey Education
- Southern New Hampshire University
Bachelor of Science - BS
2019-2021 - Kishwaukee College
Associate's degree
2017-2018 - College of DuPage
Associate’s Degree
2016-2017 - Oswego East High School
High School
2003-2007
Jay McCroskey Skills
- AS400
- Active Directory
- Agile Methodologies
- Agile Project Management
- Analytical Skills
- Application Support
- Business Information
- Change Management
- Citrix
- Citrix XenApp
- Computer Hardware Troubleshooting
- Computer Information Systems
- Configuration Management
- Continuous Process Improvement
- Critical Thinking
- Customer Service
- Customer Support
- Data Analytics
- Desktop Computers
- Hardware
- Help Desk Support
- IT Management
- IT Operations
- IT Service Delivery
- IT Service Management
- ITSM
- Incident Management
- Information Management Solutions
- Information Technology
- Leadership
- Management
- Management Information Systems (MIS)
- Microsoft Excel
- Microsoft Exchange
- Microsoft Office
- Microsoft Outlook
- Microsoft Power BI
- Microsoft PowerPoint
- Microsoft Teams
- Microsoft Word
- MySQL
- Network Troubleshooting
- Okta Administration
- Operating Systems
- Organization Skills
- Problem Management
- Problem Solving
- Professional Communication
- Project Documentation
- Project Management
- Python (Programming Language)
- Remote Desktop
- Remote Team Management
- Service Desk
- Service Desk Management
- Service management
- ServiceNow
- ServiceNow Administration
- Software Troubleshooting
- Team Leadership
- Team Management
- Teamwork
- Ticketing Systems
- Time Management
- Troubleshooting
- Windows
- Zoom
Jay McCroskey Summary
- Jay McCroskey, based in United States, is currently a ITSM Business Analyst II at UNFI. Jay McCroskey brings experience from previous roles at ABC Supply Co. Inc.. Jay McCroskey holds a 2019 - 2021 Bachelor of Science - BS @ Southern New Hampshire University. With a robust skill set that includes AS400, Active Directory, Agile Methodologies, Agile Project Management, Analytical Skills and more. Jay McCroskey has 2 emails and 1 mobile phone numbers on RocketReach.
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