Jay Martin Email & Phone Number
Senior Vice President Head of Operations US Contact Centers @ TD
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Jay Martin Location
- South Carolina, United States
Jay Martin Work
- Senior Vice President Head of Operations US Contact Centers @ (August 2018 - Present)
- Senior Vice President Head of Commercial Operations @ (July 2015 - August 2018)
- Vice President Group Manager Commercial Operations @ (February 2014 - July 2015)
- Vice President Southeastern Mortgage Operations @ (February 2012 - June 2013)
- Vice President Retail Sales Manager @ (August 2009 - February 2012)
- Platinum Client Services Manager @ (March 1999 - June 2008)
Jay Martin Education
- Consumers Banking Association Banking School 2021
- Consumers Banking Association Executive Banking School 2021
- Winthrop University
Bachelor of Arts (Economics, Political Science and Government, Political Science, Government)
Jay Martin Skills
- Account Management
- Analytical Skills
- Back Office Operations
- Banking
- Business Management
- Business Operations
- Business Planning
- Business Process Improvement
- Business Strategy
- Client Services
- Commercial
- Commercial Operation
- Computer Literacy
- Contact Center Management
- Contact Center Operations
- Contact Center Strategy
- Contact Center Technology
- Contact Center as a Service (CCaaS)
- Contact Centers
- Customer Experience
- Customer Experience Management
- Customer Experience Transformation
- Customer Management
- Customer Service
- Customer Service Operations
- Customer Support
- Daily Operations
- Daily Operations Management
- Functional Leadership
- Global Trade Management
- Job Skills
- Leadership
- Management
- Microsoft PowerPoint
- Networking
- Operational Excellence
- Operational Support
- Operations Management
- Performance Motivation
- Process Improvement
- Project Management
- Sales
- Sales Management
- Sales Processes
- Service Operations
- Strategic Leadership
- Strategic Vision
- Strategy
- Team Leadership
- Workforce Management
Jay Martin Summary
- Jay Martin, based in South Carolina, United States, is currently a Senior Vice President Head of Operations US Contact Centers at Td. Jay Martin brings experience from previous roles at Td, Bank of America and Wells Fargo Asset Management. Jay Martin holds a Consumers Banking Association Banking School. With a robust skill set that includes Account Management, Analytical Skills, Back Office Operations, Banking, Business Management and more. Jay Martin has 1 emails on RocketReach.
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