Sr. Manager - Ops Strategy and Execution | Above the Wing and Station Ops Center @ (June 2020 - January 2023)
Sr. Manager - Ops Strategy and Performance @ (January 2020 - June 2020)
Sr Manager - Station Operations Center (SOC) Coordination and Execution @ (January 2018 - January 2020)
Manager - Station Operations Planning @ (April 2017 - January 2018)
Sr. Manager - Airport Operations: Service Recovery, Service Delivery, and Uniforms @ (October 2014 - March 2017)
Manager and Trainer - Station Operations Planning team - temporary assignment @ (April 2014 - September 2014)
Operations Manager, Station Operations Control - CLE @ (March 2007 - June 2014)
Supervisor, Customer Service @ (September 2002 - March 2007)
Customer Service Representative (Lead) @ (March 2000 - September 2002)
Airport Sales Agent (Customer Service Gate Agent) @ (December 1999 - March 2000)
Restaurant Manager @ Rio Bravo Cantina (March 1997 - September 2002)
Jay Fulmer Education
Total Techical Institute
Diploma (Applied Electronics Technology)
1998-1999
The College of Wooster
Bachelor of Arts (BA) (Biology/Biological Sciences, General)
1990-1994
Jay Fulmer Skills
Time Management
Workforce Planning
Conflict Management
Analytical Skills
Customer Service Management
Project Management
Customer Experience
Service Delivery
Training and Development (HR)
Problem Solving
Strategic Thinking
People Management
Customer Support
Communication
Airlines
Flights
Aviation Security
Research
Commercial Aviation
Airports
Flight Safety
Aviation
Sabre
Airline Management
Aircraft
Civil Aviation
IATA
Airport Management
Flight Planning
Operations Management
General Aviation
Aircraft Systems
Air Traffic Control
Training
CFI
Team Leadership
Critical Thinking
Proactive Planning
Staff Administration
Leadership
Project Planning
Management
Budgets
Customer Service
Process Improvement
Program Management
Team Building
Change Management
Employee Training
Business Process Improvement
Strategic Planning
Microsoft Office
Jay Fulmer Summary
Jay Fulmer, based in North Royalton, OH, US, is currently a Sr. Manager - Strategy and Innovation - Employee Tools at United Airlines. Jay Fulmer brings experience from previous roles at United Airlines. Jay Fulmer holds a 1998 - 1999 Diploma in Applied Electronics Technology @ Total Techical Institute. With a robust skill set that includes Time Management, Workforce Planning, Conflict Management, Analytical Skills, Customer Service Management and more. Jay Fulmer has 2 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Jay Fulmer?
Find contact details for 700 million professionals.