Jay Dobbs Email & Phone Number
Director of Customer Success @ QBench
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Jay Dobbs Location
- Chicago, IL, US
Jay Dobbs Work
- 2025 -now Director of Customer Success @
- 2024 -2025 Senior Director, Customer Success and Support @
- 2020 -2024 Director of Customer Success and Support @
- 2020 -2020 Product Manager @
- 2018 -2020 Senior Manager, Customer Support (North America) @
- 2016 -2018 Manager, Customer Support @
- 2015 -2016 Associate Manager, Customer Support @
- 2014 -2015 Team Lead, Technical Account Management @
- 2014 -2014 Technical Support Engineer @
- 2013 -2014 Customer Success Manager @
- 2013 -2013 Customer Service Specialist @
- 2005 -2013 Guest Service Team Member @
Jay Dobbs Education
- Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA) (Customer Experience Management)
2013-2015 - Clayton State University
Bachelor of Science (BS) (Psychology)
2009-2011
Jay Dobbs Skills
- B2B Software
- Technology Adoption
- Business-to-Business (B2B)
- Salesforce.com
- Customer Satisfaction
- Account Management
- Recruiting
- Retail
- CRM
- Human Resources
- Project Management
- Data Analysis
- Logistics
- Call Centers
- Sales Process
- Analysis
- Business Process Improvement
- Customer Experience
- Customer Retention
- Inventory Management
- Inventory Control
- Loss Prevention
- Talent Acquisition
- Consulting
- Customer Relationship Management (CRM)
- Strategy
- Microsoft Office
- SaaS
- Applicant Tracking Systems
- Microsoft Excel
- Software as a Service (SaaS)
- Outlook
- PowerPoint
- Customer Service
- Leadership
- Training
- Team Building
- Time Management
- Management
- Employee Training
- Talent Management
- Driving Results
- Employee Relations
- Team Leadership
- Coaching
- Employee Engagement
- Customer Support
- Process Improvement
- Networking
- Microsoft Outlook
Jay Dobbs Summary
- Jay Dobbs, based in Chicago, IL, US, is currently a Director of Customer Success at QBench. Jay Dobbs brings experience from previous roles at Benchmark Analytics and CareerBuilder. Jay Dobbs holds a 2013 - 2015 Master of Business Administration (MBA) in Customer Experience Management @ Keller Graduate School of Management of DeVry University. With a robust skill set that includes B2B Software, Technology Adoption, Business-to-Business (B2B), Salesforce.com, Customer Satisfaction and more. Jay Dobbs has 2 emails on RocketReach.
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