2019 -2023 VP, Head of Global Customer Success Architect and Specialists (Forward Deployed Engineers) @
2017 -2019 Senior Director, Global Customer Success Growth and Retention Programs @
2014 -2017 Director, Customer Success Architect and Field Specialist Leader @
2012 -2014 Senior Principal Customer Success Architect @
2005 -2012 Senior Manager, Delivery - CRM and Digital @
2003 -2005 Engineering Lead - Digital @ Freelance E-Commerce Delivery Lead
1999 -2003 Senior Engineer - Digital @
Jay Desai Education
Stevens Institute of Technology
Bachelor of Engineering - BE (Computer Engineering)
Xavier High School
Jay Desai Skills
Retail
B2C e-commerce
Software Development
Machine Learning
Artificial Intelligence (AI)
D2C
B2B2C
Digital Transformation
SaaS
Customer Success
Enterprise Architecture
Professional Services
Product Development
P&L Management
Go-to-Market Strategy
B2B
E-commerce
Digital Marketing
Cloud Computing
SharePoint
.NET
Agile Methodologies
ASP.NET
Business Analysis
Business Intelligence
CMS
Management
CRM
Jay Desai Summary
Jay Desai, based in New York, NY, US, is currently a VP, GTM and Agentic Transformation at Salesforce. Jay Desai brings experience from previous roles at Salesforce. Jay Desai holds a Bachelor of Engineering - BE in Computer Engineering @ Stevens Institute of Technology. With a robust skill set that includes Retail, B2C e-commerce, Software Development, Machine Learning, Artificial Intelligence (AI) and more. Jay Desai has 3 emails and 2 mobile phone numbers on RocketReach.
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