Jay Bess Email & Phone Number

Senior Computer Technician (Acting IT Service Delivery Site Lead) @ Viatris

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Jay Bess Location

Greensboro, NC, US

Jay Bess Work

Senior Computer Technician (Acting IT Service Delivery Site Lead) @ (May 2023 - Present)
Senior Desktop Support Technician @ (April 2021 - May 2023)
Desktop Support Technician @ (March 2018 - April 2021)
IT Service Center Associate @ (June 2015 - March 2018)
Service Desk Analyst @ (April 2013 - June 2015)
Owner and Independent Information Technology Consultant @ Unhinged Tech / Designs (February 1998 - August 2013)
Web Programmer @ Forest Partners, Center for a Better Life.com (July 2012 - April 2013)

Jay Bess Education

Potomac State College of West Virginia University
Associate of Science (Computer Network Administration Specialist)
2001-2003
Keyser High School
Degree (General Studies with Emphasis on Engineering)
1997-2001
Purdue Global
Bachelor's degree (IT Management)
2022

Jay Bess Skills

Active Directory
Android Enterprise
Asset Management
BMC Remedy
Business Continuity
Business Operations
Business Process Improvement
Business Relationship Management
Change Control
Change Management
Communication
Computer Networking
Continuous Improvement
Continuous Process Improvement
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Disaster Recovery
Distribution Center Operations
End User Computing (EUC)
End User Services
Enterprise Mobility Management (EMM)
Escalations Management
Executive-level Communication
External Audits
Financial Management
Good Manufacturing Practice (GMP)
IT Consulting
IT Governance
IT Leadership
IT Operations
IT Service Management
IT Strategy
ITIL
Incident Management
Incident Response
Infrastructure
Internal Audits
Inventory Management
Key Performance Indicators
Major Incident Management
Manufacturing Operations
Microsoft Endpoint Configuration Manager
Microsoft Intune
Mobile Device Management
Mobility Solutions
Network Administration
Network Architecture
Okta Administration
Operational Excellence
Operational Readiness
Operational Risk Management
Operations Management
People Management
Performance Management
Problem Management
Problem Solving
Program Management
Project Coordination
Project Management
Quality Auditing
RF Handhelds
RF Technology
Root Cause Analysis
Rugged Mobile Computing
SAP ERP
Security
Servers
Service Delivery
Service Desk Management
Service Level Management
Service Operations
Service-Level Agreements (SLA)
ServiceNow
SharePoint
Site Management
Software Documentation
Software as a Service (SaaS)
Stakeholder Management
Strategic Planning
Supply Chain Technology
System Administration
Team Management
Technical Support
Technology Implementation
Technology Lifecycle Management
Technology Management
Training
Troubleshooting
Vendor Management
Vendor Performance Management
Warehouse Management Systems
Warehouse Operations
Wireless Networking
Workforce Management
WorkspaceOne
Zebra Printers
Zebra TC8300
Zebra Technologies
Leadership
Information Technology
Banking
Help Desk Support
Windows 8
Human Resources
Remote Troubleshooting
Computer Hardware
Computer Repair
Sales
Lotus Notes
Operating Systems
Networking
Web Design
Web Development
Customer Service Training
HTML
Service Now.Com
Microsoft Office
Microsoft Applications
Hardware Support
Time Management
PHP
Windows 7
SQL
Management
VPN
Hardware Installation
Wireless
Windows XP Pro
Desktop Computers
Laptops
Remote Desktop
Payroll
Hardware
Computer Hardware Troubleshooting

Jay Bess Summary

Jay Bess, based in Greensboro, NC, US, is currently a Senior Computer Technician (Acting IT Service Delivery Site Lead) at Viatris. Jay Bess brings experience from previous roles at Viatris, Mylan and LANtek. Jay Bess holds a 2001 - 2003 Associate of Science in Computer Network Administration Specialist @ Potomac State College of West Virginia University. With a robust skill set that includes Active Directory, Android Enterprise, Asset Management, BMC Remedy, Business Continuity and more. Jay Bess has 2 emails and 1 mobile phone numbers on RocketReach.