Javier Murillo Email & Phone Number
Amazon Global Operations Artificial Intelligence – OPx and Human Capital Global Manager @ Kiva Systems - an Amazon company
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Javier Murillo Location
- Heredia, CR
Javier Murillo Work
- 2022 -now Amazon Global Operations Artificial Intelligence – OPx and Human Capital Global Manager @
- 2020 -2022 Amazon Global Operations Artificial Intelligence Costa Rica Site Lead @
- 2017 -2020 IT Global Operational Excellence and Crisis Manager @
- 2015 -2017 Intel IT Global Service Management Manager @
- 2011 -2015 Strategic Programs Manager - Global Incident and Problem Management Process Owner @
- 2008 -2010 IT Office Computing Global Service Desk Manager @
- 2006 -2008 IT Hosting Services - Global Service Delivery Manager @
- 2002 -2005 Latin American Engineering Services and New Biz Manager @
- 2000 -2002 East Coast and Latin America (ELAR) Operation Support Manager @
- 1997 -2000 America Logistics and Supply Chain Outsourcing Manager @
Javier Murillo Education
- IT Infrastructure Library
Completion (Foundations and Service Level Management Certification)
2008-2010 - Universidad de Costa Rica UCR
MBA (International Business)
2004-2006 - APICS
Completion (Administration of Production and Inventory Control Systems)
1998-2000 - Universidad de Costa Rica UCR
Licenciatura (Industrial Engineering)
1986-1992
Javier Murillo Skills
- People Management
- Operations Management
- Process Improvement
- Supply Chain Management
- Strategic Planning
- Continuous Improvement
- Customer Service
- Vendor Management
- Incident Management
- Service Delivery
- Service Management
- Call Center
- ITIL
- IT Management
- Problem Solving
- Outsourcing Management
- Business Intelligence
- Management
- Call Centers
- Sla
- PMO
- Team Management
- IT Strategy
- IT Service Management
- Team Leadership
- Project Planning
- IT Operations
- Business Development
- Business Process
- Logistics
- Program Management
- Six Sigma
- Business Strategy
- Strategy
- Project Management
- PMP
- Business Analysis
- Integration
- Cross-functional Team Leadership
- Supply Chain
- Change Management
- Data Center
- Organizational Development
- Troubleshooting
- Telecommunications
- Process Engineering
- Business Process Improvement
- Product Management
- Governance
- Team Building
- Cross Dock
- Operations
- Ingredients
- Rico
- Cross Functional Team Leadership
Javier Murillo Summary
- Javier Murillo, based in Heredia, CR, is currently a Amazon Global Operations Artificial Intelligence – OPx and Human Capital Global Manager at Amazon Global Robotics. Javier Murillo brings experience from previous roles at Amazon Global Robotics and Intel Corporation. Javier Murillo holds a 2008 - 2010 Completion in Foundations and Service Level Management Certification @ IT Infrastructure Library. With a robust skill set that includes People Management, Operations Management, Process Improvement, Supply Chain Management, Strategic Planning and more. Javier Murillo has 1 emails and 1 mobile phone numbers on RocketReach.
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