Javier Arce Email
Vendor and Back Office Manager @ GM Financial
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Javier Arce Location
- Monterrey, N.L., MX
Javier Arce Work
- 2023 -now Vendor and Back Office Manager @
- 2018 -2023 Customer Support and Back Office Supervisor @
- 2012 -2018 Account Manager @
- 2011 -2012 Operations Manager @
- 2006 -2011 Operations Supervisor @
- 2010 -2010 Network and Operations Control Center Engineer @
Javier Arce Education
- EGADE Business School
Master of Business Administration (MBA) (Global Business Strategy)
2012-2015 - UNC Charlotte Belk College of Business
Master of Business Administration (MBA) (Global Business Strategy)
2012-2015 - UANL
Electronic and Communication Engineering
2004-2010
Javier Arce Skills
- Customer Experience
- Telecommunications
- Call Centers
- IVR
- Team Management
- Outsourcing
- Service Delivery
- Vendor Management
- Avaya
- Team Leadership
- CRM
- Customer Retention
- VoIP
- Customer Satisfaction
- Contact Centers
- Operations Management
- Customer Service
- Strategic Planning
Javier Arce Summary
- Javier Arce, based in Monterrey, N.L., MX, is currently a Vendor and Back Office Manager at GM Financial. Javier Arce brings experience from previous roles at GM Financial and Teleperformance. Javier Arce holds a 2012 - 2015 Master of Business Administration (MBA) in Global Business Strategy @ EGADE Business School. With a robust skill set that includes Customer Experience, Telecommunications, Call Centers, IVR, Team Management and more. Javier Arce has 4 emails on RocketReach.
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