Javed Iqbal Email & Phone Number
Vice President - Principal infrastructure @ Northern Trust Corporation
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Javed Iqbal Location
- Chicago, IL, US
Javed Iqbal Work
- Vice President - Principal infrastructure @ (December 2025 - Present)
- Service Delivery Manager @ (July 2025 - December 2025)
- Fraud Specialist @ (February 2025 - July 2025)
- Sr. Service delivery manager @ (January 2019 - May 2024)
- Sr. Delivery Manager @ (September 2017 - December 2018)
- Service Management Executive @ (November 2015 - January 2017)
- Service Delivery Director @ (July 2010 - November 2014)
- Service Delivery Manager @ (March 2008 - July 2010)
- Customer Project Manager @ (March 2006 - March 2009)
- Team Leader BSS support for North America @ (March 2004 - March 2006)
- Service Delivery Manager @ (March 2003 - March 2004)
- System specialist BSS support @ (September 2000 - March 2003)
- Deputy Manager @ Koshika telecom (July 1997 - September 2000)
- Manager QA and QC @ Uptron electronics (January 1994 - July 1997)
Javed Iqbal Education
- Zakir Hussain College of Engineering and Technology
B.Sc engineering (Electronics)
1989-1993 - Aligarh Muslim University
HSC (Physics, maths, Chemistry, geography)
1987-1989 - Aligarh Public School
High School (Science, math, english,)
1985-1987 - Sanni Luba primary secondary school, Ijebu-Ode, Nigeria 1977-1983
Javed Iqbal Skills
- Technology Enabled Business Transformation
- Onboarding
- Customer Experience
- Program Delivery Management
- Customer Experience Management
- Incident Management
- Service Delivery Management
- Project Delivery
- Quality Management
- Service-Level Agreements (SLA)
- KPI Reporting
- Root Cause Analysis
- Change Management
- High Availability (HA)
- Contract Negotiation
- IT Project & Program Management
- ITIL Certified
- IT Service Delivery
- IT Service Management
- Leadership
- Team Management
- Processes Development
- Personnel Management
- Communication
- Telecommunications
- Service Delivery
- IP
- CDMA
- Ethernet
- Cellular Communications
- Troubleshooting
- Network Design
- SS7
- Computer Network Operations
- Testing
- Integration
- Microwave
- RF
- Transmission
- Pre-sales
- Managed Services
- Vendor Management
- Mobile Communications
- Customer Satisfaction
- Trend Analysis
- LTE
- BSS
- Management
- Customer Support
- RAN
- Networking
- Rollout
- Core Network
- Telecommunications Management
- Customer Escalation Management
- TEMS
- Software as a Service (SaaS)
- Account Management
- Customer Retention
- Customer Relationship Management (CRM)
- Customer Loyalty
- Project Management
- Relationship Building
- Cross-functional Team Leadership
- ITIL
Javed Iqbal Summary
- Javed Iqbal, based in Chicago, IL, US, is currently a Vice President - Principal infrastructure at Northern Trust. Javed Iqbal brings experience from previous roles at Bounteous, JPMorganChase, Ensono and Early Warning®. Javed Iqbal holds a 1989 - 1993 B.Sc engineering in Electronics @ Zakir Hussain College of Engineering and Technology. With a robust skill set that includes Technology Enabled Business Transformation, Onboarding, Customer Experience, Program Delivery Management, Customer Experience Management and more. Javed Iqbal has 2 emails and 1 mobile phone numbers on RocketReach.
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