Javed Akhtar Email & Phone Number
Senior Director of Customer Service @ Codingal
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Javed Akhtar Location
- Bengaluru, KA, IN
Javed Akhtar Work
- Senior Director of Customer Service @ (October 2024 - Present)
- Director of Customer Service @ (October 2023 - October 2024)
- Customer Success Manager @ (September 2018 - October 2023)
- Customer Experience Manager @ (February 2018 - September 2018)
- Customer Experience Manager @ (September 2016 - February 2018)
- Technical Support Engineer @ Convergys (January 2016 - July 2016)
- Operations Executive @ Nelito Infosystems (January 2015 - December 2015)
- Financial Consultant @ (August 2006 - January 2008)
Javed Akhtar Education
- GANDHI ENGINEERING COLLEGE
Bachelor of Technology (B.Tech.) (INFORMATION TECHNOLOGY)
2008-2012 - D.A.V PUBLIC SCHOOL
MATRICULATION (matriculation)
1995-2005
Javed Akhtar Skills
- Account Management
- Analytic Problem Solving
- Analytical Skills
- Artificial Intelligence (AI)
- Automated Processes
- Business Development
- Business Relationship Management
- CRM Software
- Churn Reduction
- Client Relations
- Coding Experience
- Communication
- Cross-Selling
- Cross-functional Alignment
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Analysis
- Customer Engagement
- Customer Escalation Management
- Customer Experience
- Customer Journey Mapping
- Customer Lifecycle Management
- Customer Loyalty
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Data Analytics
- Data-driven Decision Making
- Decision-Making
- Employee Training
- English
- High Performance Teams
- Induction Program
- Interpersonal Communication
- Interpersonal Skills
- Key Performance Indicators
- Knowledge Management
- Leadership
- Loyalty Programs
- Management
- Manufacturing Process Improvement
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Net Promoter Score
- Onboarding
- Operations Management
- People Management
- Percentage of Completion
- Performance Reviews
- Platform Skills
- Presales
- Problem Solving
- Product Strategy
- Project Management
- Proptech
- Relationship Building
- Relationship Development
- Revenue Management
- Sales
- Service-Level Agreements (SLA)
- Social Networking
- Software Deployment
- Standard Operating Procedure (SOP)
- Strategic Improvement
- Strategy
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Technical Support
- Training Presentations
- Workflow Automation
Javed Akhtar Summary
- Javed Akhtar, based in Bengaluru, KA, IN, is currently a Senior Director of Customer Service at Codingal. Javed Akhtar brings experience from previous roles at Codingal, CasaOne, Bicycle AI and Furlenco. Javed Akhtar holds a 2008 - 2012 Bachelor of Technology (B.Tech.) in INFORMATION TECHNOLOGY @ GANDHI ENGINEERING COLLEGE. With a robust skill set that includes Account Management, Analytic Problem Solving, Analytical Skills, Artificial Intelligence (AI), Automated Processes and more. Javed Akhtar has 2 emails and 1 mobile phone numbers on RocketReach.
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