Javan Sterling Email & Phone Number
Hospitality Training Consultant (London) @ The Executive Development Network
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Javan Sterling Location
- London, England, GB
Javan Sterling Work
- 2020 -now Hospitality Training Consultant (London) @
- 2019 -now Hospitality Training Consultant (London) @
- 2014 -2018 London Delivery Manager @
- 2011 -2014 Hospitality and Hotel Software (PMS) Tutor (Freelance) @ Harriet Ellis Training & Recruitment Group
- 2012 -2013 Guest Service Manager (Part-Time and Contract) @
- 2007 -2010 PMS Implementation Consultant and Trainer @
- 1999 -2007 Assistant Manager Front Office @
- 1997 -1999 Reception Team Member and Leader @ Regents Plaza Hotel & Suites
Javan Sterling Education
- West Herts College
GNVQ (Travel, Leisure & Tourism)
1994-1996
Javan Sterling Skills
- Hospitality
- Hotels
- Front Office
- Guest Service Management
- Complaint Management
- Time Management
- Reservation
- Training Delivery
- Yield Management
- Property Management Systems
- Opera
- Fidelio
- Microsoft Office
- Customer Satisfaction
- Hotel Management
- Hospitality Industry
- Food & Beverage
- Reservations
- Hospitality Management
- MICROS
- Customer Experience
- Food and Beverage
- Point of Sale Pos Systems
- Profit and Loss Management
- Complaint Investigations
- Quality Auditing
- Rooms Division
- Training
- Staff Scheduling
- Customer Service
- Staff Training
- Staff Development
- Conflict Resolution
- Budget Forecasts
- Staff Retention
- Performance Management
- Point of Sale Systems
- Coaching
- Leadership
- Pre Opening
- Teamwork
- Apprenticeship Standards
- Apprenticeship Levy
- Team Leadership
- Recruiting
- Employee Training
- Team Management
- Hospitality Apprenticeship
- Diary Management
- Caseload Management
Javan Sterling Summary
- Javan Sterling, based in London, England, GB, is currently a Hospitality Training Consultant (London) at The Executive Development Network. Javan Sterling brings experience from previous roles at HIT Training, learndirect Limited, Harriet Ellis Training & Recruitment Group and Holiday Inn Express. Javan Sterling holds a 1994 - 1996 GNVQ in Travel, Leisure & Tourism @ West Herts College. With a robust skill set that includes Hospitality, Hotels, Front Office, Guest Service Management, Complaint Management and more. Javan Sterling has 2 emails and 1 mobile phone numbers on RocketReach.
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