Javan Sterling Email & Phone Number
Hospitality Training Consultant (London) @ The Executive Development Network
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Javan Sterling Location
- London, England, GB
Javan Sterling Work
- Hospitality Training Consultant (London) @ (December 2020 - Present)
- Hospitality Training Consultant (London) @ (January 2019 - Present)
- London Delivery Manager @ (July 2014 - January 2018)
- Hospitality and Hotel Software (PMS) Tutor (Freelance) @ Harriet Ellis Training & Recruitment Group (February 2011 - July 2014)
- Guest Service Manager (Part-Time and Contract) @ (March 2012 - August 2013)
- PMS Implementation Consultant and Trainer @ (October 2007 - November 2010)
- Assistant Manager Front Office @ (December 1999 - August 2007)
- Reception Team Member and Leader @ Regents Plaza Hotel & Suites (December 1997 - December 1999)
Javan Sterling Education
- West Herts College
GNVQ (Travel, Leisure & Tourism)
1994-1996
Javan Sterling Skills
- Hospitality
- Hotels
- Front Office
- Guest Service Management
- Complaint Management
- Time Management
- Reservation
- Training Delivery
- Yield Management
- Property Management Systems
- Opera
- Fidelio
- Microsoft Office
- Customer Satisfaction
- Hotel Management
- Hospitality Industry
- Food & Beverage
- Reservations
- Hospitality Management
- MICROS
- Customer Experience
- Food and Beverage
- Point of Sale Pos Systems
- Profit and Loss Management
- Complaint Investigations
- Quality Auditing
- Rooms Division
- Training
- Staff Scheduling
- Customer Service
- Staff Training
- Staff Development
- Conflict Resolution
- Budget Forecasts
- Staff Retention
- Performance Management
- Point of Sale Systems
- Coaching
- Leadership
- Pre Opening
- Teamwork
- Apprenticeship Standards
- Apprenticeship Levy
- Team Leadership
- Recruiting
- Employee Training
- Team Management
- Hospitality Apprenticeship
- Diary Management
- Caseload Management
Javan Sterling Summary
- Javan Sterling, based in London, England, GB, is currently a Hospitality Training Consultant (London) at The Executive Development Network. Javan Sterling brings experience from previous roles at HIT Training, learndirect Limited, Harriet Ellis Training & Recruitment Group and Holiday Inn Express. Javan Sterling holds a 1994 - 1996 GNVQ in Travel, Leisure & Tourism @ West Herts College. With a robust skill set that includes Hospitality, Hotels, Front Office, Guest Service Management, Complaint Management and more. Javan Sterling has 3 emails and 1 mobile phone numbers on RocketReach.
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