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Jasper Lim Location
Los Angeles, CA, US
Jasper Lim Work
Product Support Specialist @ (January 2026 - Present)
Customer Experience Specialist @ (June 2024 - January 2026)
Project Manager @ (July 2021 - November 2023)
US Team Manager @ GP Tech Services, LLC (August 2019 - December 2020)
Support Shift Leader @ GP Tech Services, LLC (October 2017 - August 2019)
Support Shift Leader @ (August 2016 - October 2017)
Senior Customer Support Representative @ (October 2014 - August 2016)
Junior Customer Support Representative @ (April 2014 - October 2014)
Student Worker @ Westwood College (January 2012 - December 2013)
Jasper Lim Education
Westwood College-Los Angeles
Bachelor of Science (Information Technology: Network Management)
2010-2013
Jasper Lim Skills
Active Directory
Agile Project Management
Analytical Skills
Anthropic Claude
Atlas
Attention to Detail
Budgeting
Cisco Technologies
Cloud Computing
Coaching
Communication
Computer Hardware
Confluence
Corrective Actions
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Customer Support
Databases
Documentation
Enablement
Goal Setting
Intercom
Interviewing
JIRA
Kayako
Key Performance Indicators
Leadership
Linux
Microsoft Excel
Microsoft Exchange
Microsoft Office
Microsoft Outlook
Microsoft Word
Multitasking
Network Security
Networking
Oral Communication
PowerPoint
Problem Solving
Product Support
Project Management
Quality Assurance
Quality Management
Retool
Scheduling
Software as a Service (SaaS)
Stripe (Software)
Support Management
Support Services
System Administration
TCP/IP
Teaching
Team Leadership
Teamwork
Technical Project Management
Training
Troubleshooting
VMware
VPN
Windows
Windows 7
Windows Server
Windows XP
Jasper Lim Summary
Jasper Lim, based in Los Angeles, CA, US, is currently a Product Support Specialist at Anthropic. Jasper Lim brings experience from previous roles at HeyGen, ModSquad and GP Tech Services, LLC. Jasper Lim holds a 2010 - 2013 Bachelor of Science in Information Technology: Network Management @ Westwood College-Los Angeles. With a robust skill set that includes Active Directory, Agile Project Management, Analytical Skills, Anthropic Claude, Atlas and more. Jasper Lim has 4 mobile phone numbers on RocketReach.
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