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Jason Renfrow Location
Nashville, TN, US
Jason Renfrow Work
2026 -now Managing Director @
2023 -2026 Senior Vice President, Client Service Center and Office Operations Director @
2021 -2023 Senior Vice President, Client Service Center Director @
2020 -2021 Assistant Director @
2019 -2020 Associate Director @
2013 -2020 Call Center Senior Manager @
2007 -2013 Call Center Manager @
2000 -2007 Call Center Technician @
Jason Renfrow Education
Middle Tennessee State University (MTSU) 1995-2002
Jason Renfrow Skills
Workforce Management
Call Center
Process Improvement
Performance Management
Change Management
Sla
Customer Service
Business Analysis
Microsoft Office
Program Management
Vendor Management
Coaching
Microsoft Excel
Service Delivery
Data Analysis
Strategic Planning
Forecasting
IT Strategy
Call Centers
Outsourcing
Customer Experience
Business Process
CRM
Contact Centers
Channel
IVR
Schedules
Changing Environment
Operations Management
Lead Change
Employee of the Month
PC
Atmosphere
CIC
Logic
Online Support
Service Lines
Service Desk
Product Types
Nortel
Military Training
Organizational Structure
Deloitte
Performance Reviews
Applications
Manage Multiple
Integration
Las Vegas
Cell
Delivery
Communication
Recording
Data Driven Testing
CTI
Documentation
Strategy
Workforce Planning
Finance
Construction
Methodology
Serving
Solution
Rules
Internal Mobility
Calls
Queues
Speech Analytics
Metrics
Media
Operations
Hyderabad
TDM
Problem Solving
ACD
Mediums
Suite
Evaluation
Hiring
American
Los Angeles
Kentucky
Technology Management
Information Technology
Service Level Management
Science
Headcount
Business Systems Analysis
Business Services
Microsoft Word
Subordinates
Community
Responsibility
Forms
Enterprise Software
Customer Driven
Workspace
Menu Development
Virtual
Nashville
24x7
Team Building
Lakeview
Accounting
Troubleshooting
Verint
Career Opportunities
Scheduling
Decision Making
India
Interactive Advertising
PowerPoint
Achiever
Management
Cloud Computing
Project
Visio
Business Continuity Planning
Client Services
World Class
Salesforce.com
Compliance
Council
Multi Site
Tax
Customer Support
Employee Benefits
Help Desk Support
Routing
System
Fact
Intelligence
Temporary Placement
Jason Renfrow Summary
Jason Renfrow, based in Nashville, TN, US, is currently a Managing Director at Pinnacle Financial Partners. Jason Renfrow brings experience from previous roles at Pinnacle Financial Partners and Deloitte. Jason Renfrow holds a 1995 - 2002 Middle Tennessee State University (MTSU). With a robust skill set that includes Workforce Management, Call Center, Process Improvement, Performance Management, Change Management and more. Jason Renfrow has 2 emails and 2 mobile phone numbers on RocketReach.
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