Jason Pascoe Email & Phone Number
Customer Transformation Program Manager @ Auckland Council
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Jason Pascoe Location
- Melbourne, VIC, AU
Jason Pascoe Work
- 2024 - now Customer Transformation Program Manager @
- 2018 - 2024 Head of Customer Experience @
- 2015 - 2018 Principal Consultant (Customer Experience) @
- 2014 - 2015 Senior Business Manager @
- 2010 - 2013 National Customer Services Manager - AUS and NZ @
- 2008 - 2010 Salmat VeCommerce - Regional Sales Manager - Asia @
- 2002 - 2007 Salmat Salesforce - General Manager - NZ @
- 1999 - 2002 Salmat SalesForce - Contact Centre Manager @
Jason Pascoe Education
- St Bernard's College
Victorian Certificate of Education
Jason Pascoe Skills
- Strategic Initiatives
- Service Standards
- Data Privacy
- Channel Strategy
- Team Management
- Training
- Reporting & Analysis
- Workforce Management
- Organizational Culture
- Data Analytics
- Operational Excellence
- Contact Center Management
- Business Process Automation
- Digital Transformation
- Internet of Things (IoT)
- Writing
- Web Chat
- Business Planning
- People Management
- Professional Manner
- Order Management
- Service-Level Agreements (SLA)
- Key Performance Indicators
- Content Management
- Coaching
- Consulting
- Strategic Planning
- Social Influence
- Customer-Focused Selling
- Channel Engagement
- Analytical Skills
- Strategic Thinking
- Internal/External Consulting
- Cross-functional Team Leadership
- Relationship Development
- Product Management
- Product Design
- Change Management
- Problem Solving
- Communication
- Negotiation
- Optimization
- Program Management
- Business Process Improvement
- Business Acumen
- Stakeholder Management
- Workshop Facilitation
- Design Thinking
- Market Segmentation
- Customer Journey Mapping
- Customer Service
- CRM
- Employee Engagement
- Contact Centers
- Business Development
- Project Management
- Account Management
- Team Leadership
- Enterprise Software
- Strategic Partnerships
- SaaS
- Vendor Management
- Start-ups
- Outsourcing
- Leadership
- Customer Satisfaction
- Sales
- Customer Experience
- Strategy
- Business Transformation
- Solution Selling
- Sales Process
- Salesforce.com
- B2B
- Executive Management
- Retail
- Thought Leadership
- Customer Retention
- Networking
- Start Ups
- Telecommunications
- Competitive Analysis
- Lead Generation
- IVR
- Direct Sales
- Professional Services
- Strategic Leadership
- New Business Development
- Marketing
- P&L Management
- Employee Training
- Telephony
- Business Strategy
- Management
- Marketing Strategy
- Mobile Devices
- Call Centers
- Solution Architecture
- Selling
Jason Pascoe Summary
- Jason Pascoe, based in Melbourne, VIC, AU, is currently a Customer Transformation Program Manager at Auckland Council. Jason Pascoe brings experience from previous roles at Watercare Services Limited, Pascoe Consulting, Davanti Consulting and OfficeMax New Zealand. Jason Pascoe holds a Victorian Certificate of Education @ St Bernard's College. With a robust skill set that includes Strategic Initiatives, Service Standards, Data Privacy, Channel Strategy, Team Management and more. Jason Pascoe has 2 emails on RocketReach.
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