Senior Strategy and Operations Manager, Patient Experience @ (April 2024 - January 2025)
Head of Customer Success Strategy and Operations @ (November 2022 - January 2024)
Co-Founder | Product and Operations @ (March 2020 - May 2022)
Senior Product Manager @ (November 2019 - February 2020)
Product Manager @ (September 2018 - November 2019)
Manager – Customer Strategy and Operations (Strategic Accounts) @ (April 2017 - August 2018)
Customer Success Manager @ Jiff, Inc. (acquired by Castlight Health) (March 2017 - April 2017)
Senior Technology Consultant @ (September 2016 - March 2017)
Technology Consultant @ (September 2014 - September 2016)
Business Technology Analyst @ (July 2012 - September 2014)
Business Technology Summer Scholar @ (June 2011 - August 2011)
Technical Associate @ (June 2010 - August 2010)
Technical Associate @ (June 2009 - September 2009)
Technician Assistant @ (June 2006 - September 2006)
Jason Mok Education
UCLA
BS (Electrical Engineering)
2007-2011
The Hong Kong University of Science and Technology
Electrical Engineering
2009-2010
Jason Mok Skills
Account Management
Agile & Waterfall Methodologies
Agile Project Management
Analytical Skills
Business Process Improvement
Business Requirements
Business Strategy
Client Services
Customer Engagement
Customer Insight
Customer Relationship Management (CRM)
Customer Success
Data Analysis
Data Analytics
Data Cleaning
Data Management
Data Migration
Functional Design
Gap Analysis
Go-to-Market Strategy
IT Strategy
JAD
Microsoft Excel
Operations Management
Post-Sales Support
PowerPoint
Product Management
Project Implementation
Project Management
Project Planning
Requirements Analysis
Requirements Gathering
SDLC
Testing
Jason Mok Summary
Jason Mok, based in Walnut Creek, CA, US, is currently a Senior Product Manager - Patient Experience at Rula. Jason Mok brings experience from previous roles at Rula, EverestLabs.AI, Confidante and Castlight Health. Jason Mok holds a 2007 - 2011 BS in Electrical Engineering @ UCLA. With a robust skill set that includes Account Management, Agile & Waterfall Methodologies, Agile Project Management, Analytical Skills, Business Process Improvement and more. Jason Mok has 2 emails and 4 mobile phone numbers on RocketReach.
Looking for a different Jason Mok?
Find contact details for 700 million professionals.