Vice President Contact Center Operations @ (February 2017 - September 2025)
Principal @ (July 2016 - February 2017)
Director Call Center Sales and Site Director @ (August 2014 - July 2016)
Operations and Sales Contact Center Director @ (February 2006 - July 2014)
Contact Center Sales Manager @ (March 2004 - February 2006)
Contact Center Business Operations Analyst @ (April 2002 - March 2004)
Contact Center Sales and Operations Manager and Site Manager @ (July 2000 - December 2001)
Various Leadership Positions @ (March 1991 - April 2000)
Customer Service Agent @ (June 1989 - February 1991)
Jason Lynch Education
Northcentral University
No (Business)
2008-2011
Foothill College
No (Aeronautical Science , Aviation Management)
1989-1991
Menlo Atherton
HS (General)
1985-1989
Jason Lynch Skills
Call Centers
Customer Service
Process Improvement
Leadership
Business Process Improvement
Strategy
Operations Management
Management
Program Management
Training
Strategic Planning
Customer Satisfaction
Performance Management
Customer Experience
Workforce Management
Banking
Contact Centers
Coaching
Sales
Analysis
Vendor Management
Property & Casualty Insurance
Sales Management
Change Management
Insurance
Risk Management
Human Resources
Executive Management
Business Planning
Project Planning
Lean Process Improvement
Mergers
Branding & Identity
Customer Acquisition
Leadership Development
Management Consulting
User Experience
Training & Mentoring
Customer Service and Satisfaction
Project Management
Contact Center Operations
Capacity Planning
Airport & Airline Operations
Customer Support
Kaizen
SaaS
Workforce Planning
Avaya Products
InContact
Team Leadership
Comercial Aviation
Branding and Identity
Call Center
Airport and Airline Operations
Public Speaking
Startups
Rapid Process Improvement
Business Strategy
Property and Casualty Insurance
Training and Mentoring
Jason Lynch Summary
Jason Lynch, based in Las Vegas, NV, US, is currently a Founder at JL Ventures LLC. Jason Lynch brings experience from previous roles at MGM Resorts International, Jason Lynch Consulting, Sunrun and USAA. Jason Lynch holds a 2008 - 2011 No in Business @ Northcentral University. With a robust skill set that includes Call Centers, Customer Service, Process Improvement, Leadership, Business Process Improvement and more. Jason Lynch has 4 emails and 2 mobile phone numbers on RocketReach.
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