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Jason Lloyd Location
England, United Kingdom
Jason Lloyd Work
2024 -now Head of Customer Care @
2015 -2023 Head of Service and Operations @
2011 -2015 Service Desk Manager @
2008 -2011 Service Desk Lead @ NHS Northamptonshire
2007 -2008 Information Technology Support Team Lead @
2003 -2007 IT Helpdesk Lead @
Jason Lloyd Skills
Service Desk
ITIL
Documentation
IT Service Management
Citrix
Service Delivery
XP
Problem Solving
Mentoring
Computer Hardware
People Management
Desktop Support
Troubleshooting
Incident Management
Team Management
Team Leadership
Customer Service
Sla
Technical Support
Zendesk
Service Desk Management
KPI implementation
Procedure Creation
Customer Satisfaction
Recruiting
Customer Escalation Management
Service Level Agreements
PRINCE2
Service Improvement
IT Operations
IT Management
Process Improvement
Public Sector
Leadership
Project Management
Help Desk Support
ITIL Certified
LANDesk
Requirements Analysis
Windows XP
Business Process Improvement
Jason Lloyd Summary
Jason Lloyd, based in England, United Kingdom, is currently a Head of Customer Care at Dwellant. Jason Lloyd brings experience from previous roles at iSAMS, NHS Northamptonshire and Deloitte. With a robust skill set that includes Service Desk, ITIL, Documentation, IT Service Management, Citrix and more. Jason Lloyd has 1 emails on RocketReach.
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