2014 -2020 Service Desk Leader (Senior Director, Technical Support) @
2013 -2014 Director and Head, Community Management and Customer Product Support @
2012 -2013 Director, Operations and Technical Services @ Rumble
2009 -2012 Senior Customer Support Manager @
2007 -2008 Senior Information Security Analyst @
2001 -2006 Account Administration | Executive Support Specialist @
Jason Franks Education
McNeil High School
Rancho Bernardo High School
Jason Franks Skills
Call Center
Outstanding Customer Service
Team Building
Team Management
Remote Team Management
Team Leadership
Leadership Development
Organizational Leadership
Customer Service
Virtual Teams
Management
Call Centers
Vendor Management
Video Games
Security
Windows
Cross-functional Team Leadership
Troubleshooting
Online Gaming
Customer Support
Jason Franks Summary
Jason Franks, based in Santa Ana, CA, US, is currently a Director of Global IT Operations at Uber. Jason Franks brings experience from previous roles at Uber, Kixeye, Rumble and Zynga. Jason Franks holds a McNeil High School. With a robust skill set that includes Call Center, Outstanding Customer Service, Team Building, Team Management, Remote Team Management and more. Jason Franks has 3 emails and 1 mobile phone numbers on RocketReach.
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