Jason Estella Email & Phone Number
Head of eStore Customer Support and Contact Centre @ Samsung Business UK
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Jason Estella Location
- London, GB
Jason Estella Work
- Head of eStore Customer Support and Contact Centre @ (October 2020 - Present)
- Head of Project Management and Delivery @ (September 2015 - August 2020)
- Client Delivery Director, Private Sector @ (March 2011 - August 2015)
- Client Delivery Director @ The Listening Company (June 2000 - March 2011)
Jason Estella Education
- Bournemouth University
BA (Hons) (Financial Services)
1992-1996 - The London Oratory School
Jason Estella Skills
- Contact Centers
- Outsourcing
- BPO
- Call Center
- Service Delivery
- Telemarketing
- Customer Experience
- Stakeholder Management
- Sla
- Team Management
- Business Transformation
- Performance Management
- Account Management
- Customer Satisfaction
- Offshoring
- Business Intelligence
- Sales
- Workforce Management
- Telecommunications
- Management
- Leadership
- Call Centers
- Inbound Marketing
- Operations Management
- Project Delivery
- Business Development
- CRM
- Resource Management
- Strategy
- Vendor Management
- Change Management
- Business Process Improvement
- Customer Relationship Management (CRM)
- Business Process Outsourcing (BPO)
- Service-Level Agreements (SLA)
- Customer Relationship Management Crm
- Client Delivery
- Business Process Outsourcing Bpo
- Private Sector
- Service Level Agreements Sla
- Business Process Outsourcing
- Customer Relationship Management
- Service Level Agreements
Jason Estella Summary
- Jason Estella, based in London, GB, is currently a Head of eStore Customer Support and Contact Centre at Samsung Electronics UK. Jason Estella brings experience from previous roles at Gfinity PLC: Esports Solutions, Serco and The Listening Company. Jason Estella holds a 1992 - 1996 BA (Hons) in Financial Services @ Bournemouth University. With a robust skill set that includes Contact Centers, Outsourcing, BPO, Call Center, Service Delivery and more. Jason Estella has 1 emails and 1 mobile phone numbers on RocketReach.
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