Jason Daugherty Email & Phone Number
Director, Workforce Operations @ Aura
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Jason Daugherty Location
- Olathe, KS, US
Jason Daugherty Work
- Director, Workforce Operations @ (May 2022 - Present)
- Manager-Workforce Management @ (October 2021 - May 2022)
- Manager Workforce Management @ (September 2017 - October 2021)
- WFM Application Administrator and Sme @ (August 2014 - July 2017)
- Workforce Management Manager @ (May 2010 - August 2014)
- Workforce Manager-Planning and Metrics @ (March 2007 - August 2010)
- Assistant Director-Workforce Management @ (January 2006 - February 2007)
- National Forecast Analyst Iii @ (January 1999 - January 2006)
Jason Daugherty Education
- Texas State University
MBA (Business Administration)
- University of Missouri-Columbia
Jason Daugherty Skills
- Leadership
- Customer Experience
- Team Building
- Call Center
- Avaya
- Forecasting
- Customer Satisfaction
- Telecommunications
- Business Analysis
- Vendor Management
- Team Leadership
- Process Improvement
- Workforce Management
- Operations Management
- Contact Centers
- Cross Functional Team Leadership
- Training
- Customer Service
- Business Process Improvement
- Management
- Call Centers
- Performance Management
Jason Daugherty Summary
- Jason Daugherty, based in Olathe, KS, US, is currently a Director, Workforce Operations at Aura. Jason Daugherty brings experience from previous roles at Dentaquest, Ferguson Enterprises, Aig and Farmers Insurance. Jason Daugherty holds a MBA in Business Administration @ Texas State University. With a robust skill set that includes Leadership, Customer Experience, Team Building, Call Center, Avaya and more. Jason Daugherty has 2 emails and 2 mobile phone numbers on RocketReach.
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