2011 -2013 Travel Intake Coordinator [Frontline Service Center Agent] @
2000 -2002 Self Service Terminal Analyst [ATM Management] @
Jason Balde Education
Ryerson University
Bachelor of Commerce (B.Com.) (Finance Major)
2007-2012
Jason Balde Skills
Escalation Resolution
Technical Training
Contract Negotiation
Contact Center Management
Contract Management
Customer Service Training
Customer Experience
Key Account Relationship Building
Staff Development
Contract Recruitment
Customer Escalation Management
Project Management
Negotiation
Call Center Administration
Key Client Relationships
Soft Skills
Business Management
Client Relations
Customer Retention
People Management
Instructor-led Training
Employee Relations
Contact Center Operations
Customer Service Operations
Training and Development (HR)
Interpersonal Skills
Performance Appraisal
Conflict Management
Collaborative Problem Solving
Business Relationship Management
Call Center Development
Teamwork
Presentations
Written Communication
Skilled Multi-tasker
Problem Solving
Customer Support
Abstracting
Conflict Resolution
Communication
Phone Etiquette
Case Management
Travel Medical Insurance
Training Delivery
Employee Training
Customer Satisfaction
Travel Assistance
Customer Service Management
Case Management Services
Medical Case Management
Medical Cost Containment
Train the Trainer
Experienced Trainer
Long-term Customer Relationships
Client Training
Financial Reporting
Reporting & Analysis
Report Writing
Cost Reporting
Microsoft Excel
SPSS
Financial Analysis
Financial Accounting
Corporate Finance
Financial Services
Financial Planning
Cost Management
Cost Control
Staff Supervision
Personnel Supervision
Supervisory Management
Team Management
Operations Management
Time Management
Management
Analysis
Customer Relationship Management (CRM)
Customer Service
Health Insurance
Insurance
Leadership
Team Building
Jason Balde Summary
Jason Balde, based in Toronto, ON, CA, is currently a Medical Network Director | MSH International at MSH International Canada. Jason Balde brings experience from previous roles at One Team Health, Europ Assistance | Global Corporate Solutions and Europ Assistance - Global Corporate Solutions. Jason Balde holds a 2007 - 2012 Bachelor of Commerce (B.Com.) in Finance Major @ Ryerson University. With a robust skill set that includes Escalation Resolution, Technical Training, Contract Negotiation, Contact Center Management, Contract Management and more. Jason Balde has 1 mobile phone numbers on RocketReach.
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