Jasna Samodol's Location
Croatia
Jasna Samodol's Work
- Head of Global Customer Success @ Wingtra
- Technical Support Team Lead @ Wingtra
- Sales Support Manager @ Wiener osiguranje Vienna Insurance Group d.d.
- Call Center Manager @ Wiener osiguranje Vienna Insurance Group d.d.
- Creative Executive @ Mapala Kids doo
- Head of Customer Operations @ Tele2
- Technical Customer Operations Specialist @ Tele2
- System Analyst @ Addiko Bank Hrvatska
- Helpdesk Administrator @ Addiko Bank Hrvatska
- Logistics Assistant @ Unilever Croatia
Jasna Samodol's Education
- Tehničko veleučilište u Zagrebu
Bachelor Engineer (Bacc. Ing.) (Electronic Business)
2000 - 2003 - Zagreb University of Applied Sciences
Bachelor of Science (B.Sc.) (Computer Science)
Jasna Samodol's Skills
- Customer Experience
- Telecommunications
- Team Management
- Call Centers
- Customer Satisfaction
- Outsourcing
- Service Delivery
- CRM
- Call Center
- Team Leadership
Jasna Samodol's Summary
Jasna Samodol, based in Croatia, is currently a Head of Global Customer Success at Wingtra, bringing experience from previous roles at Wingtra, Wiener osiguranje Vienna Insurance Group d.d., Erste Osiguranje Vienna Insurance Group and Mapala Kids doo. Jasna Samodol holds a 2000 - 2003 Bachelor Engineer (Bacc. Ing.) in Electronic Business @ Tehničko veleučilište u Zagrebu. With a robust skill set that includes Customer Experience, Telecommunications, Team Management, Call Centers, Customer Satisfaction and more, Jasna Samodol contributes valuable insights to the industry. Jasna Samodol has 1 email on RocketReach.
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