Jasmita Zala Email
Customer Technical Support Manager @ MPL
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Jasmita Zala Location
- Vadodara, GJ, IN
Jasmita Zala Work
- Customer Technical Support Manager @ (October 2019 - Present)
- Customer Support Executive @ Meadow Education Pvt Ltd (November 2018 - August 2019)
- Business Development Executive @ (July 2017 - September 2018)
- Administrator @ Marshal guard force ltd , Marshal Group of Companies (September 2016 - June 2017)
Jasmita Zala Education
- Indira Gandhi National Open University
Bachelor's degree (Computer Programming, Specific Applications)
2017-2019
Jasmita Zala Skills
- Team Performance
- RCA
- Attention to Detail
- Service-Level Agreements (SLA)
- Analytical Skills
- Key Performance Indicators
- Customer Retention
- Data Conversion
- Client Relations
- Boarding
- Agile Methodologies
- Operations Management
- Project Management
- Account Management
- Communication
- Problem Solving
- Information Technology
- Help Desk Support
- English
- Business Applications
- Automotive Sales
- Support Services
- Support Engineers
- Growth Strategies
- Defect Management
- Customer Surveys
- Customer Satisfaction
- Employee Engagement
- Customer Service Operations
- Customer Success
- Customer Interaction
- Customer Acquisition
- Troubleshooting
- Cherwell Service Management (CSM)
- Relationship Development
- Linux
- SQL
- C++
- Customer Engagement
- Oracle SQL Developer
- Customer Service
- Team Management
- Management
- Employee Relations
- Customer Support
- iOS Design
Jasmita Zala Summary
- Jasmita Zala, based in Vadodara, GJ, IN, is currently a Customer Technical Support Manager at MPL. Jasmita Zala brings experience from previous roles at Meadow Education Pvt Ltd, Bitbuffs Technologies Private Limited and Marshal guard force ltd , Marshal Group of Companies. Jasmita Zala holds a 2017 - 2019 Bachelor's degree in Computer Programming, Specific Applications @ Indira Gandhi National Open University. With a robust skill set that includes Team Performance, RCA, Attention to Detail, Service-Level Agreements (SLA), Analytical Skills and more. Jasmita Zala has 1 emails on RocketReach.
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