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Jarrell Brown Location
Grand Rapids, MI, US
Jarrell Brown Work
Information Security Operations Team Lead @ (January 2026 - Present)
Information Technology Operations Manager @ (September 2022 - January 2026)
Sr. IT Service Desk Tech Team Lead @ (February 2016 - August 2022)
IT Support Specialist @ (November 2015 - January 2016)
IT Coordinator @ (October 2014 - September 2015)
IT Help Desk Analyst @ (February 2010 - October 2014)
Jarrell Brown Education
DeVry University
Computer Systems Networking and Telecommunications / Business Managment
2005-2008
Arkansas State University
Business Administration (Management and Operations)
2004-2005
Hightstown High School
Jarrell Brown Skills
Account Management
Active Directory
Analysis
BMC Remedy Ticketing System
Budgets
Business Analysis
Cisco Call Manager
Cisco IPS
Cisco Routers
Cisco Systems Products
Cisco VPN
Cisco VoIP
Coaching
Computer Repair
Computer Science
Control Software
Customer Satisfaction
Customer Service
Customer Support
Desktop Support
Domain Name System (DNS)
Executive Support
Help Desk Support
IT Asset Management
IT Documentation
IT Escalation
IT Management
IT Operations
IT Service Delivery
IT Service Management
IT Service Management Tools
IT Solutions
Incident Management
Information Technology
Inventory Management
Leadership
Live Meeting
Malware Analysis
Management
Mandates
Microsoft 365
Microsoft Exchange
Microsoft Office
Microsoft Project
Mobile Devices
Network Administration
Networking
Operations
Operations Management
Patch Management
Phishing
Point of Sale (POS) Systems
Printers
Problem Solving
Research Skills
Resolutions
Resolving Issues
Sales
Sales Management
Sales Operations
Security Awareness
Self Service
Sensitive Information
Service Delivery
Service Desk
Service-Level Agreements (SLA)
SharePoint
Software Documentation
Spiceworks
Staff Training
Subject Matter Experts
Supervisory Skills
Support Services
System Deployment
System Development
Systems Management
Team Building
Team Culture
Team Leadership
Team Management
Team Performance
Teamwork
Technical Assistance
Technical Support
Technology Solutions
Ticketing Systems
Training
Training Documentation
Troubleshooting
User Requirements
Vendor Management
Vendor Relations
Visio
Voice over IP (VoIP)
Vulnerability Management
Windows 11
Windows 7
Windows Server
iPad Support
iPhone Support
Jarrell Brown Summary
Jarrell Brown, based in Grand Rapids, MI, US, is currently a Information Security Operations Team Lead at Northpointe Bank. Jarrell Brown brings experience from previous roles at Northpointe Bank, U.S. Forest Service and Grand Valley Technology Services. Jarrell Brown holds a 2005 - 2008 Computer Systems Networking and Telecommunications / Business Managment @ DeVry University. With a robust skill set that includes Account Management, Active Directory, Analysis, BMC Remedy Ticketing System, Budgets and more. Jarrell Brown has 1 emails and 1 mobile phone numbers on RocketReach.
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