Jarrad Smith Location
- Melbourne, VIC, AU
Jarrad Smith Work
- 2024 - now Technical Support Manager @
- 2017 - 2024 Manager - Thirdline Support @
- 2015 - 2017 Senior Support Analyst - Web Technology and 2ic @
- 2013 - 2015 Technical Business Analyst and Workflow and Report Developer @
- 2012 - 2013 Consultant - Technical Business Analyst @
- 2011 - 2012 Consultant - Technical Business Analyst @
- 2009 - 2011 Web Administrator @
- 2007 - 2009 Senior Engineer @
- 1998 - 2007 Web Administrator and Report Writer @
- 1994 - 1998 PC Technician and Helpdesk @ Ipex Computers
Jarrad Smith Education
- Chisholm Institute
Cert iv in Training and Assessment
2024 - 2025 - TAFE SA
(Accounting)
1994 - 1995 - TAFE SA
Advanced Diploma in Computer Programming (Computer Programming/Programmer, General)
1992 - 1992 - University of Tasmania 2026null
- Concordia College, Adelaide
Jarrad Smith Skills
- Customer Experience
- Hypertext Transfer Protocol Secure (HTTPS)
- Team Management
- Incident Management
- Customer Support
- IT Service Delivery
- Customer-Focused Service
- SharePoint
- IIS
- InfoPath
- Business Process
- Nintex Workflow
- Microsoft SQL Server
- SSRS
- IT Management
- Active Directory
- Business Analysis
- Business Process Improvement
- Troubleshooting
- ASP.NET
- Windows Server
- Windows
- Microsoft Office Sharepoint Server
- .NET
- Requirements Gathering
- ITIL
- Web Applications
- Office 365
- Nintex
- Data Migration
- Business Requirements
- Requirements Analysis
- Process Improvement
- IT Service Management
- VB.NET
- Change Management
- SharePoint Designer
- Solution Architecture
- System Administration
- Enterprise Architecture
- Report Writing
- Crystal Reports
- Integration
- sharepoint 2013
- TFS
- Business Intelligence
- Reporting & Analysis
- SQL
- ServiceNow
- Software Development Life Cycle (SDLC)
- Management
- Project Management
- Internet Information Services (IIS)
Jarrad Smith Summary
- Jarrad Smith, based in Melbourne, VIC, AU, is currently a Technical Support Manager at Ultradata. Jarrad Smith brings experience from previous roles at Ultradata, Agrium and Empired Ltd. Jarrad Smith holds a 2024 - 2025 Cert iv in Training and Assessment @ Chisholm Institute. With a robust skill set that includes Customer Experience, Hypertext Transfer Protocol Secure (HTTPS), Team Management, Incident Management, Customer Support and more. Jarrad Smith has 4 emails on RocketReach.
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