Jared Frank Email & Phone Number
Director of Customer Experience @ CAPITAL Services
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Jared Frank Location
- Sioux Falls, SD, US
Jared Frank Work
- Director of Customer Experience @ (August 2021 - Present)
- AVP, Customer Contact @ (February 2019 - May 2021)
- Business Owner @ Golf Etc. Sioux Falls (March 2012 - February 2020)
- VP, Contact Center Site Manager @ (November 2016 - January 2019)
- CX | VoC Program Manager | Consultant @ Customer Centered Strategies (January 2016 - October 2016)
- Department Operations Manager @ (January 2014 - December 2015)
- Manager, Process Management @ (December 2006 - December 2013)
- Department Manager @ (December 2001 - November 2006)
- Unit Manager Customer Care @ (September 2000 - December 2001)
Jared Frank Education
- Southwest Minnesota State University
Bachelor of Business Administration (B.B.A.) (Management and Finance)
Jared Frank Skills
- Performance Measurement
- Cross-functional Partnerships
- Operational Excellence
- Business Leadership
- Service Delivery
- Technical Support
- Escalations Management
- Root Cause Analysis
- Change Initiatives
- Call Routing
- Customer Experience
- Contact Center Strategy
- Management
- Process Improvement
- Business Analysis
- Business Process Improvement
- Change Management
- Customer Service
- Leadership
- Operations Management
- Team Leadership
- Strategy
- Banking
- Call Centers
- Forecasting
- Project Management
- Risk Management
- Resources
- Credit
- Scheduling
- Customer Relations
- Net Promoter Score
- Training
- Mentoring
- Microsoft Excel
- Coaching
- Analytics
- Reporting
- Program Management
- Operations
- Sales
- Demand
- Audit Reports
- Supplier Performance
- Vendors
- Testing
- Workforce Management
- Operational Strategy
- Continuous Improvement Culture
- Analysts
- Microsoft Office
- Planning
- Organizational Design
- Profiles
- Collections
- Maintenance
- Protection
Jared Frank Summary
- Jared Frank, based in Sioux Falls, SD, US, is currently a Director of Customer Experience at CAPITAL Services. Jared Frank brings experience from previous roles at Sammons Financial Group Companies, Golf Etc. Sioux Falls, TCF Bank and Customer Centered Strategies. Jared Frank holds a Bachelor of Business Administration (B.B.A.) in Management and Finance @ Southwest Minnesota State University. With a robust skill set that includes Performance Measurement, Cross-functional Partnerships, Operational Excellence, Business Leadership, Service Delivery and more. Jared Frank has 2 emails and 2 mobile phone numbers on RocketReach.
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Top CAPITAL Services Employees
Alfred Furth
President and CEO
Sioux Falls, SD, US
Jared Frank
Director of Customer Experience
Sioux Falls, SD, US
Charles Hendrickson
President, CEO
Sioux Falls, SD, US
Michelle Mueller
Chief Operating Officer
Sioux Falls, SD, US
Charles Hendrickson
CFO
Sioux Falls, SD, US
Lori Sissing
Portfolio Analytics Director
Sioux Falls, SD, US
Sean Peterson
Director Of Information Technology
Sioux Falls, SD, US
Colin Oster
Director of Finance
Sioux Falls, SD, US
Adam Henglefelt
Information Technology Manager
Sioux Falls, SD, US
Joseph Tebben
Director of Data Services
Sioux Falls, SD, US
Codie Kuper-Ahrendt
Marketing Director
Sioux Falls, SD, US
Troy Larson
Chief Technology Officer
Sioux Falls, SD, US
Heath McIntyre
Director of Software Development
Tea, SD, US
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