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Jared Callaghan Location
Calgary, AB, CA
Jared Callaghan Work
VP, Operations @ (May 2024 - Present)
VP, Integrated Customer Experience and Operations @ (May 2024 - August 2026)
Director, Operations @ (September 2021 - June 2024)
Manager, Business Process @ (June 2020 - September 2021)
SOC Operations Lead @ (April 2019 - June 2020)
Syndication Lead @ (May 2017 - November 2018)
Sr Analyst, Advanced Technology Operations @ (June 2016 - April 2017)
Incident Coordinator III @ (July 2011 - May 2016)
IT Service Centre Analyst @ (July 2008 - June 2011)
Helpdesk Agent, Technical Service Representative @ (March 2005 - June 2008)
Jared Callaghan Education
DeVry Institute of Technology
Bachelor of Technology - BTech (Electrical and Electronics Engineering)
2001-2004
Jared Callaghan Skills
IT Service Management
Process Management
Business Process Improvement
ITIL Certified
Incident Management
Information Technology
Technical Support
Telecommunications
Troubleshooting
Data Analysis
Risk Management
Risk Assessment
Preparedness
Change Management
Customer Insight
BMC Remedy
JIRA
Communication
Critical Thinking
Customer Service
Problem Solving
Conflict Resolution
Thought Leadership
Client Relations
Employee Training
Coaching
Mentoring
ServiceNow
Splunk
Technology Management
Jared Callaghan Summary
Jared Callaghan, based in Calgary, AB, CA, is currently a VP, Operations at CYBERWELL. Jared Callaghan brings experience from previous roles at CYBERWELL, Cycura - Cyber Security Services and Cycura Data Protection Corp. Jared Callaghan holds a 2001 - 2004 Bachelor of Technology - BTech in Electrical and Electronics Engineering @ DeVry Institute of Technology. With a robust skill set that includes IT Service Management, Process Management, Business Process Improvement, ITIL Certified, Incident Management and more. Jared Callaghan has 2 emails on RocketReach.
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