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Jared Callaghan Location
Calgary, AB, CA
Jared Callaghan Work
2024 -now VP, Operations @
2021 -2024 Director, Operations @
2020 -2021 Manager, Business Process @
2019 -2020 SOC Operations Lead @
2017 -2018 Syndication Lead @
2016 -2017 Sr Analyst, Advanced Technology Operations @
2011 -2016 Incident Coordinator III @
2008 -2011 IT Service Centre Analyst @
2005 -2008 Helpdesk Agent, Technical Service Representative @
Jared Callaghan Education
DeVry Institute of Technology
Bachelor of Technology - BTech (Electrical and Electronics Engineering)
2001-2004
Jared Callaghan Skills
IT Service Management
Process Management
Business Process Improvement
ITIL Certified
Incident Management
Information Technology
Technical Support
Telecommunications
Troubleshooting
Data Analysis
Risk Management
Risk Assessment
Preparedness
Change Management
Customer Insight
BMC Remedy
JIRA
Communication
Critical Thinking
Customer Service
Problem Solving
Conflict Resolution
Thought Leadership
Client Relations
Employee Training
Coaching
Mentoring
ServiceNow
Splunk
Technology Management
Jared Callaghan Summary
Jared Callaghan, based in Calgary, AB, CA, is currently a VP, Operations at CYBERWELL. Jared Callaghan brings experience from previous roles at Cycura - Cyber Security Services, Cycura Data Protection Corp and Shaw Communications. Jared Callaghan holds a 2001 - 2004 Bachelor of Technology - BTech in Electrical and Electronics Engineering @ DeVry Institute of Technology. With a robust skill set that includes IT Service Management, Process Management, Business Process Improvement, ITIL Certified, Incident Management and more. Jared Callaghan has 2 emails on RocketReach.
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