Client Relations Consultant @ (July 2022 - July 2024)
Replacements Officer @ (November 2018 - July 2020)
Relationship and Case Manager @ (August 2016 - October 2018)
Senior Service Consultant @ (March 2015 - July 2016)
Service Consultant @ (August 2011 - March 2013)
Service Consultant @ (July 2009 - January 2010)
Janice V. Education
Regent Business School
Bachelor of Commerce
2016-2019
UJ Metropolitan Academy
(Matric)
2003-2007
Janice V. Skills
Account Management
Active Listening
Administration
Administrative Assistance
Agile Project Management
Analytical Skills
Attention to Detail
Back Office Operations
Build Strong Relationships
Business Analysis
Business Presentation
Business Process
Business Relationship Management
Business Strategy
Client Services
Cognos
Communication
Complaint Management
Compliance Monitoring
Computer Literacy
Conflict Resolution
Corporate Events
Customer Escalation Management
Customer Relationship Management (CRM)
Customer Service
Customer Support
English
Escalation Resolution
Event Management
Event Planning
Flexible Schedule
International Clients
Interpersonal Skills
Investigative Reporting
JIRA
Marketing
Microsoft Excel
Microsoft Office
Microsoft Project
Operational Efficiency
Operational Excellence
Portfolio Management
Presentations
Problem Solving
Process Improvement
Project Coordination
Project Management
Query Resolution
Risk Management
Shopify
Social Media
Stakeholder Engagement
Time Management
Work Experience
Working with Brokers
Janice V. Summary
Janice V., based in Johannesburg, GP, ZA, is currently a Customer Success Analyst at Healthforce.io. Janice V. brings experience from previous roles at Kena Health, CAMAF Medical Scheme and Vitality. Janice V. holds a 2016 - 2019 Bachelor of Commerce @ Regent Business School. With a robust skill set that includes Account Management, Active Listening, Administration, Administrative Assistance, Agile Project Management and more. Janice V. has 1 emails on RocketReach.
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