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Janice Olson Location
Dallas, PA, US
Janice Olson Work
IT Infrastructure Analysis @ (December 2019 - Present)
Bartender @ Miners Mills Triangle Club (April 2016 - Present)
Customer Service Representative @ (November 2017 - December 2019)
IT Service Delivery Rep V @ (January 2009 - January 2016)
Bartender @ Fraternal Order of Police (August 2012 - August 2015)
IT Service Delivery Rep @ EDS / Hewlett Packard Enterprise (January 2006 - January 2009)
Computer Operator, Operations Analyst @ Kraft Foods International, Inc. / Phillip Morris (January 1990 - January 2006)
Clerk I, II, III @ (February 1985 - January 1990)
Janice Olson Education
King's College
(Information Technology)
1987-1988
James M Coughlin
High School (General Studies)
1980-1983
Wilkes Barre Votech
(Scientific Data Processing)
1980-1983
Janice Olson Skills
Information Technology
Metrics Reporting
Digital Workflow
Year End Close
Infrastructure
Service Desk
ITIL
Controlm
Reporting And Analysis
Endeavor
Customer Focused Service
Technology Change Management
Service Manager
Change Control
Team Management
Quality Assurance
Source Management
Microsoft Office
Global Customer Service
Process Control
User Acceptance Testing
Change Impact Analysis
IT Operations
Business Process
Cross Functional Team Leadership
Help Desk
Change Management
Process Owner
Microsoft Outlook
Disaster Recovery
Training
Customer Service
Customer Support
Technical Support
2017 Ramp Certification
IT Service Delivery
Business Process Improvement
Aldon Administrator
IT Governance
Continuous Improvement
Service Level Agreements Sla
Service Delivery
Integration
BMC Remedy Ticketing System
Service Level Agreements
Janice Olson Summary
Janice Olson, based in Dallas, PA, US, is currently a IT Infrastructure Analysis at HM Health Solutions. Janice Olson brings experience from previous roles at Miners Mills Triangle Club, United Concordia Dental, Hewlett Packard Enterprise and Fraternal Order of Police. Janice Olson holds a 1987 - 1988 King's College. With a robust skill set that includes Information Technology, Metrics Reporting, Digital Workflow, Year End Close, Infrastructure and more. Janice Olson has 1 emails and 2 mobile phone numbers on RocketReach.
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